The Search Light Newsletter   
 Vol. 9, Issue 5  -  2 November 2009


From the Editor:
Dear Readers
 
Greetings from chilly New Zealand. You'd never know it was Spring here, the weather keeps turning foul on us, with snow during our recent visit to Hanmer Springs and again in Christchurch this week.
 
But apart from the weather, I've had a productive and enjoyable month, starting with my Twitter presentation at Search Engine Bootcamp in Auckland on October 2. You can see the slideshow I prepared and hear part of my presentation via this post.
 
Later in the month we welcomed our first ever student from Israel to Search Engine College, extending our global reach to 45 countries! To celebrate, we're giving all our newsletter subscribers a USD 50 discount on any single certification course of their choice. See the enclosed link for more details.
 
Still on the subject of Search Engine College, I forgot to mention last issue that we launched a brand new course: Copywriting for PPC. The new course has been designed by our copywriting tutor Karon Thackston, who has extensive industry experience not only as a copywriter, but as a published and widely syndicated author. More information about the new course can be seen at the bottom of this newsletter.

Speaking of SEC tutors, our article this issue "SEO is Not Voodoo" was written by our web site usability tutor Kim Krause Berg in response to some of the negative press SEO has been getting lately. She explains that the way we search is directly tied to our motivations and so you should build pages that focus on that rather than trying to work out how to beat Google's latest algorithm.
 
Our current sponsorship bookings have expired now so we're seeking new advertisers. If you'd like to sponsor our newsletter, we'd love to hear from you. It's cheaper than you think! Simply Contact Us.

Enjoy this issue and remember to visit the
Ask Kalena blog to check out our daily answers to frequently asked search engine questions. Got a question of your own? Gobsmacked by Google? Yikes about Yahoo? Press the big green button on the bottom right to send us your question and you might see it featured here next month.

Until then -  wishing you clicks and conversions...
 




Feature Article:
SEO is not 'Voodoo'       
 
By Kim Krause Berg
 
A guest post by an anonymous writer appeared in TechCrunch, called The Time Has Come To Regulate Search Engine Marketing And SEO.  Anytime I hear about regulating search engine marketing, I go to see the street brawl.

The article focused on how evil Google - as the King of search engines - is. The writer makes valid points about how the search engine works and how ill-advised it is to worship the Google God, because it can grant you a kingdom one day, and destroy your business just as swiftly the next.

From the article:

"It's now conventional wisdom that search engine optimization, representing the organic result sets on any search query, is more voodoo than science. Through an uncontrolled set of factors search engines determine which listings appear at the top and bottom of any individual query. In addition, consumer behavior dictates the top three results on any search page are all that matter. If you happen to own an online business, unless you exist within those top three, the amount of individual traffic you will obtain from organic listings is very, very low."

smoke

I found it curious that the fault was placed on Google for our search behavior preferences. Somehow Google manages to control what sites we're permitted to find. In a sense, yes, this is true. All search engines try to locate and present what they consider to be quality sites that meet our search queries. (This is, of course, a pain in the neck for any business that wants to be favored and ranked well.)
 
The writer states that the goal of business is to be found in the top 3 search results. If a marketer can't achieve this victory for their client, they may as well throw in the towel. I feel that Google didn't create this situation. Search engines are reacting to us and what we do, not making decisions for us to follow.

In fact, every search engine offers several ways for a site to be presented in SERPS because they understand and study searcher behavior. We are attracted to phrases and web site descriptions more than rank. We want images and video demos. We seek customer product reviews. Bing figured out that we want to know more than what a simple page description can tell us. They realized that we can be persuaded to click when offered other ways to answer our questions. They offer a better preview of a page before you click on it. We are scanning far past the top results, looking for a connection and reason to visit the presented web page. What speaks to us varies from person to person. This is the true challenge for search marketing. How do you appeal to different user queries?

The writer claimed that SEO is "voodoo". I disagree. SEO and usability/user experience optimization practices, when applied together, offer intelligent, tasked-based, user satisfied search results. We create pages for what searchers and prospective customers want to find, rather than what some contrived, controlled, paid for and manipulated query result may be presented. For web site owners and search engines to know what people want, there is constant research and tracking into how we look for it, what we call it, when we want our information, why we want it, where we want it placed and all the different words we use to locate it on the Internet.

The reason so-called "black hat" search engine marketing works is that consumer behavior can be influenced and manipulated so easily. There's no voodoo in that either. Rather, there's a short window of time for some companies to take advantage of the latest buzz. Somebody is paid mucho bucks to know what we want. What we're thinking. What has just jumped into consumer radar. Like fishnet stockings.


Why We Search What We Search For

Strolling in town with my husband one night, he spots a store window with a headless, shapely mannequin wearing fishnet stockings. He mumbles outloud, "Fish net stockings...."

Me, the wife who is gazing up at the stars and enjoying the gentle breeze, replies, "What?" The man repeats..."fishnet stockings"...and so I ask what the heck he is talking about.

"You should wear some," he suggests.

I spit or grunt (can't remember.) He knows I hate dresses on me. I don't own any, other than the poor piece I wore to a wedding last Fall that shall hang in my closet forever. I figure this is one of those spice up the marriage conversations where I feel pressure to dye my hair blond and call myself, "Tanya". I push back with a grumpy, "I wore them in 6th grade. I insisted my mom let me shave my legs so I could."

Husband finds it amazing I wore them when I was 11 years old and feels that I should do it again, for old times sake.

What would I search on to find some to wear? "Fishnet stockings"? "Fish net stockings"? "Are fish net stockings naughty?" or would I check out the fashion and style angle and try, "latest fishnet stocking fashions", "how to wear fishnet stockings" or "fish net stockings for baby boomers who haven't worn the damned things in years....?"

To know how we search is the big mystery. This is what search engines are studying and the search results we get are based on our searcher behavior, which just means, how and why we search for stuff. Our search behavior is not created by Google and neither is your businesses fate, if you know what you're doing.

Search results pages are closely tied to how we search. If we don't find what we want, we leave. This is something search engines don't want. This is why they don't want to put sites in good spots that we may not want. If you build a site people don't want, but you expect Google to rank it high anyway, no matter what....then you're talking voodoo.

Related article: Is Most of SEO Just A Boondoggle? by Jill Whalen

Article by:

Kim Krause Berg of Cre8pc and tutor for Search Engine College. Kim specializes in the relationship between Search Engine Optimization, User Interface and Usability. Cre8pc offers a variety of affordable usability testing services at UsabilityEffect.com

 


 Search Industry Job of the Month

Got positions vacant or short term projects you'd like advertised? Sign up for a free account with the Search Engine College Jobs Board and find great candidates.
 
Want your vacancy to appear here? Contact Us.
 
Online Marketing Manager

Job Title: Online Marketing Manager
Job Reference #: 5001
Position Type: full time
Name of employer: Bigpoint
Location: New York, NY
Date Posted: 22 October 2009
Position description:

 
Bigpoint, Inc. is looking for a mid-level Online Marketing Manager (m/f) to join the team their new North America operations office in New York City.
 
Bigpoint.com is the world's largest browser game portal and one of the top 3 game portals across the globe providing content to large media concerns, developing and publishing browser based games. Based in New York City, Bigpoint, Inc. is dedicated to cooperating with such high-profile companies such as NBC, SyFy, Tangent, etc. to distribute its hit games such as the pirate adventure Seafight and the space odyssey game Dark Orbit in order to satisfy the needs of its customers with the best quality available.
 
Your Qualifications:
  • 5+ years on internet marketing experience, preferably in the gaming and/or online entertainment industry;
  • Expertise in online marketing trends, and familiarity with services such as Google AdWords, Compete.com, Alexa, Commission Junction;
  • Proven online marketing, customer acquisition and retention program development experience;
  • Have had Profit & Loss, or monthly revenue responsibilities;
  • Experience in developing, implementing and measuring online marketing initiatives;
  • Strong problem solving, analytical, time management, and organization skills;
  • Possess an exceptional work ethic, and high integrity;
  • Proficiency in MS Office and Excel;
  • BA/BS degree required in Business, Marketing or related field, MBA a big plus;
  • Language skills are a big plus, in either German (preferred), Spanish, or French.

Job responsibilities:

  • Optimize the effectiveness of existing acquisition and retention marketing programs;
  • Provide ongoing tracking and analysis of consumer site behavior through market analysis, competitive analysis and site analytics;
  • Develop and drive new client acquisition and existing client retention programs;
  • Monitor customer loyalty, retention and acquisition trends;
  • Assist with crafting page content to effectively promote our online games and increase repeat play;
  • Coordination on campaigns run by our distribution Partners;
  • Communicating performance monthly to both Partners and corporate management;
  • Manage the creation, quality, consistency and on-time delivery of all assigned deliverables ensuring that they are within scope, specification and budget;>
  • Diagnose issues prescribe SEM solutions and work with client services team to meet the stated objectives;
  • Identify, schedule and communicate program deliverables, milestones, tasks, resources and contingency plans.

We offer:

Competitive salary and benefits, including 401k;
A fresh, open, and international atmosphere;
Latitude for new ideas and initiatives.

To apply:

If you feel you are a good fit for the role and their team, please forward your resume and salary requirements via email to hr-us[at]bigpoint.net Reference job number: 5001. They look forward to speaking with all qualified candidates soon, and welcoming you as part of their team!

BIGPOINT, Inc.
44 West 28th Street, 8th Floor
New York, NY 10001
USA

 
Salary range: Unknown
Closing date: Unknown
More info about company from: http://www.bigpoint.net
Contact: Send resumes to hr-us[at]bigpoint.net

To subscribe to our daily feed of search industry job vacancies, or to post your own job vacancy visit the Search Engine College Jobs Board.


Quote of the Month


"Creativity is a type of learning process where the teacher and pupil are located in the same individual."
      
                                             Arthur Koestler
                                                (1905 - 1983)

 
New Training Course : Copywriting for PPC


 
We've launched a new course at Search Engine College this month called Copywriting for PPC.
 
The new course has been designed by our copywriting tutor Karon Thackston and includes topics such as:

    * Who are you writing for and why does it matter?
    * Copywriting with Dynamic Keyword Insertion tools.
    * Why copywriting for PPC ads requires a different   
      approach to general copywriting.
    * The Quality Score's affect on PPC ad writing.

 
"Most people don't give much thought to the PPC ads they write", says Karon.
 
"If you stop and think about it, unless you can get people to click your ads, all your budgetary planning, bid structuring, campaign organization and day-parting will by worthless. It all hinges on effective PPC copywriting to set things in motion."
 
Learn how to craft your PPC ads for success. Enroll in our Copywriting for PPC course today. Find the discount link within this newsletter to receive $50 off your course.
 


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Have a great day!






FAQ 1: Should an SEO company optimize competing sites?

Dear Kalena...

Are there any issues with an SEO company taking on clients which are competitors? Who will get ranked highest is strategic marketing info passed on to competitors?

David

Hi David,

An excellent question.  Most "professional" SEO companies should be able to take on clients that are operating in the same niche - and are therefore essentially competitors - without there being a conflict of interest.  I have done this on a number of occasions but are careful to let both clients know of the situation (and seek their acceptance) before taking on the second client.  This could actually be beneficial to both clients as it may present opportunities to share resources and possibly even links, and help give them both a boost in relation to the rest of the market.

Any professional SEO should be able to compartmentalise each of the clients activities, and should not be "sharing" details of strategies or activities with any other clients anyway - whether or not they are competitors.

The client site that ranks highest would usually be the one that is prepared to put more effort into their optimisation strategies anyway.

Under certain circumstances - if for example it is a very tight or competitive niche, or if the clients are direct competitors, it would probably not be a good idea to take on both clients - but in these cases the original client would probably object to it anyway.

Andy Henderson
Ireckon Web Marketing



FAQ 2: Can spiders crawl protected content?

Dear Kalena...

For websites that are subscription based and require a password, does this prevent a spider from being able to crawl the protected content? If yes, what is the best way to get these pages indexed?

Mary

Hi Mary,

As a general rule if you can't get to a particular page on a website without using your keyboard then there is a very good chance that search engine crawlers can't either. This applies to password protected areas as well as many search based methods of accessing information.

If you have a subscription based or members only area on your site, it will not be crawled by search crawlers and therefore not indexed or displayed in search results. Here is what Google has to say on the topic - Can Google index my password-protected pages?

Depending on your reasons for password protecting the information - one approach you may like to consider would be to provide two versions of the information. One a summary, or abridged version which is available to everyone and the second - a long (complete) version which would require a login. This way the search engines can get to (and index) your "keyword rich" summary.

This type of system has been adopted by Experts Exchange - by making the question readily available to everyone (including search engines) - but requiring you to login as a member to access the answer.

Andy Henderson
Ireckon Web Marketing



$50 Off Search Engine College Courses



 
Keen to learn SEO? Want to sharpen up your PPC skills? Been thinking about taking one of our Search Engine College courses but needed an extra incentive? Well here's your chance. Any newsletter subscriber that enrolls in the next 2 weeks gets $50 off the certification course/s of their choice. 

That's right, a $50 discount on each and every individual certification course we offer*. But you must enroll via this link and follow the instructions on that page for applying the discount coupon at the checkout.

Happy studying!
 
* Not applicable to Certification Pathways bundled courses as they are heavily discounted already.
 

FAQ 3:  Is there anything I can do to improve the chance of Google displaying sitelinks for my site?


Dear Kalena...

I'd love to have Sitelinks shown when people search for my site on Google. Is there anything I can do to improve the chance of Google displaying sitelinks for my site?

Thanks
Matthew

Dear Matthew

Shirley has also asked about this, so hopefully the following information will help answer both your queries.

To borrow a quote from Google's Webmasters/Site owners Help about sitelinks:

"We only show sitelinks for results when we think they'll be useful to the user. If the structure of your site doesn't allow our algorithms to find good sitelinks, or we don't think that the sitelinks for your site are relevant for the user's query, we won't show them."

From this we can take two important points - firstly, you need a good, SEO-friendly navigation / architecture for your site.

Assuming you know about sitelinks and are reading an SEO blog, you'd most likely already have this in place... so the second thing to work on is convincing Google your site is useful.

There are two main ways to accomplish this:

  1. By focusing on building good deep links to your most important internal pages
  2. By increasing the click-through rate (and reducing the bounce rate) to the pages you want to have as a sitelink

One way to improve the click-through rates, deep link to a few of your pages and convince the big G which pages are the most important is by putting a strong call-to-action on your homepage's body content and then linking to each of these core pages.

Even with all this, there's still no guarantees that you'll get sitelinks, but it should help.

If anyone else has any advice or feedback about sitelinks, let us know.

Peter Newsome
SiteMost Search Engine Optimisation

 

FAQ 4:  Why have my crawl rates dropped?


Hi Kalena...

First I would like to say thanks to you for your answer of my first question regarding server migration and ranking changes. I have one more query.
 
One of my clients has a web design website and he offers web design services only in US and Europe. So he asked me to block other countries so that website couldn't be accessed in other countries. I did the same and blocked the other countries using htaccess. However, since I have blocked the other countries, I have observed that web site pages are not being crawled so rapidly as it was being earlier.

I just want to know if this problem is due to blocking of other countries or there are some other reasons. Thanks in anticipation.

Regards,
Manish

Hi  Manish,

I'm not quite sure why your client would wish to block access to his site in the first place.  As far as I'm concerned, the more people that come to my sites the better. Even if they come from overseas and I can't offer them a direct service, there is still the possibility that they will comment or discuss topics from my Blog - raising the awareness, and improving my rankings. If they can't see it, they can't promote it. 
 
Blocking his site from overseas would also eliminate the possibility of backlinks from overseas sites, and whilst these may not provide local link benefits, there are plenty of overseas sites that I would love top get backlinks from.

Aside from that - assuming that he does have a valid reason for restricting access - one reason why he may very well have seen a reduction in crawl activity (assuming you are monitoring search spider traffic) is that the crawlers may not necessarily originate from his country.  Whilst you might assume that crawlers only crawl local sites - this is not always the case, and depending on what country he is based in, blocked traffic might significantly reduce, or even eliminate all crawler traffic completely.  If the overseas users can't see it - the overseas crawlers can't either!

Andy Henderson
Ireckon Web Marketing

 

FAQ 5: Does a copyright date on a web site affect SEO?


Hi Kalena...

I was asked a question recently that I wasn't sure about regarding SEO. 
 
How much does a copyright date on a website affect its SEO? It would make sense that an updated copyright date would say 'this site has updated content' to the search engines. But does not having a copyright date, or having an outdated copyright date have a negative effect do you think?

Thank you!
Amy

Hi Amy

I've not seen any official post about this from Google or otherwise, but my understanding is that a copyright date has no impact whatsoever on SEO.

Anyone can add a copyright date to a page as part of the text or coded in as a HTML comment, whether that date is accurate or not. But for search engines to accurately measure when a page was first published or has since changed, they rely on comparing different cached versions of it, not on what a webmaster includes as a copyright date. It would be too easily manipulated otherwise.

Search engines also monitor domain registration details and change of ownership details to gain a more accurate knowledge of web site history.
 
Kalena



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