The Search Light Newsletter   
 Vol. 10, Issue 4 -  30 August 2010

From the Editor:
Dear Readers
 
Take a good look at this month's Search Light newsletter, because it will be the last one ever!
That's right - to celebrate ten years of publishing the Search Light (wow, has it really been that long?), we're giving the newsletter a facelift and dropping the name Search Light altogether.
 We'll be sticking with the current format - a feature article, a sponsor slot and several FAQs about search engine issues - but we've had some feedback that the white text on a green background has caused issues for some email programs, so have switched to a template that uses more white space and black text on a white background. It will simply be called News from Search Engine College. We hope you like it, but you'll have to wait until next month to check it out.
 
Speaking of SEC, did you hear we finally reached 50 countries this month? It's true! We had a student enroll from Mexico in the first week of August. To celebrate, we're extending our offer to every newsletter subscriber of USD 50 off all certification courses for 2 weeks. See the promotional link within this newsletter.

You might remember last month's feature article talked about the impact your tweets might have now that they are being archived by the US Library of Congress. Well this month we continue the online privacy theme with a look at how the use of location-based social networking services can threaten your privacy and personal safety. If you're a regular user of Foursquare or Gowalla, you simply must read this month's article: Social Networking and the Overshare Generation.

Enjoy this issue and remember to visit the Ask Kalena blog to check out our daily answers to frequently asked search engine questions.
 
Got a question of your own? Gobsmacked by Google? Yikes about Yahoo? Press the big green button at the end of this newsletter to send us your question and you might see it featured here next month.

Until then -  wishing you clicks and conversions...
 




Feature Article:
Social Networking and the Overshare Generation    
 
By Kalena Jordan

There have been a lot of stories in the media lately about cyber-stalking and privacy issues on the Internet. It seems to be a knee jerk reaction to the tsunami of social networking that has occurred in the past few years. Or is it? Are the media over-reacting? Or have we forgotten what privacy is in the age of the World Wide Web?

The Rise of Oversharing

Back in the late 1990's, many people didn't even use their real names on the Internet. Email addresses were usually aliases or nicknames in an attempt to retain as much privacy as possible. But with the rise in popularity of social media services such as Twitter, Facebook and MySpace has come a rise in online confidence.

The new Internet generation doesn't seem to have the privacy hang ups or suspicions their parents had about sharing information with strangers over the net. In fact, this younger generation of cyber savvy has an alarmingly high comfort level when it comes to communicating personal information about their lives on the Web.

The premise is that everyone in your social circle not only wants to know but NEEDS to know when you are buying that tall frappuccino from @starbucks. That they need to know precisely where you and what you are doing every minute of the day. This new phenomenon is called oversharing and it has privacy experts worried.

"People put data up on the web and they just don't realize the implications of this data" says Martin Cocker, Executive Director of NetSafe, a non-profit organization that promotes safe and responsible use of Cyberspace.

Location Based Oversharing

It's not just our increasingly high comfort level with a lack of online privacy, but the way people are sharing and socializing online that has changed dramatically, particularly in the past 12 months.

Services like Gowalla and FourSquare focus on location-based social networking. Using your phone or mobile Internet device, you log in to these sites and announce where in the world you are and what you are doing there e.g. "Kalena is at City Fitness Gym taking a Zumba class".

The process is called *checking in*. You can check in from parks, bars, museums, restaurants, libraries or anywhere you care to create a location. The idea is to let your online friends know where you are and you earn points, badges and rewards (both tangible and intangible) based on your activity.

Sounds like harmless fun, right? But there's a seedier side to location-based social networks. Not only does it encourage stalking by your exes, your boss and your mother, but it opens you up to the very real possibility of a criminal attack. How?

Gowalla, FourSquare and other location-based social sites post your exact geographical location including the precise GPS co-ordinates of your current location. Some naive users of these social sites actually register their home address as a *place* and then *check in* when they arrive at the location of their homes.

If you are particularly obsessive about posting your location status on either of these sites, ANYONE with an Internet connection can track your movements at all times of the day - when you leave home, what time you arrive at work, where you decide to grab lunch, etc.

Many people also cross-link their location status updates with their Facebook and Twitter accounts, sharing their whereabouts with an ever-widening public circle.  Not only could stalkers have a field day with this information, but it can make it very easy for cyber criminals and hackers to steal your identity.

Unfortunately, it's not just your identity that can be stolen.

The Perfect Storm for Crime

If you are a regular user of location-based social networking sites, it's child's play for criminals to know when you leave your house unattended. Match this with an overshare on Twitter about your recent iPad or flat screen TV purchase and you've got the perfect storm for a break and enter.

To point out how simple it is for criminals to take advantage of our silly oversharing nature, programming students Frank Groeneveld, Barry Borsboom, Boy van Amstel set up Please Rob Me in February this year. The site consisted of a live stream of tweets from people who were *checking in* at locations other than their Home address on FourSquare and cross-posting the information to Twitter.

The site included a location-based filter and would-be burglars were encouraged (tongue-in-cheek) to view *recent empty homes* and *new opportunities*. When asked why they built such a site, Groeneveld, Orsboom and van Amstel responded:

"These new technologies make it increasingly easy to share potentially sensitive personal information, like your exact location. The danger is publicly telling people where you are. This is because it leaves one place you're definitely not... home. So here we are; on one end we're leaving lights on when we're going on a holiday, and on the other we're telling everybody on the internet we're not home..."

Reaction to the site was enormous and angry. Groeneveld, Orsboom and van Amstel discussed the logic behind the site in their recent guest post for the Center for Democracy and Technology:

"Our intention is not, and never has been, to have people burgled... The goal of the website is to raise some awareness on this issue and have people think about how they use services like Foursquare, Gowalla, BrightKite, Twitter, Google Buzz etc. Everybody can get this information."

How Easy Is It?

David Farrier, a journalist for TV3 in New Zealand decided to find out how vulnerable users of location-based social networks are. He researched profiles on FourSquare and Facebook and found a couple of people in his geographical area of Auckland. They had willingly published their photos and home co-ordinates as public *places* on Foursquare so with the help of his in-car GPS, he went to visit them at their homes, keen to share with them all the information he had learned about them online, like the fact they had been out for dinner 14 times in the past month and enjoyed listening to the band Pet Shop Boys. Naturally they were freaked out and didn't let him in, but as he pointed out, "It's a bit weird, I don't know why they wouldn't let me in, they had made ALL this information available to complete strangers on the Internet".

Photo Tracking

So this is all a bit confronting. But did you know that you may be sharing your location even if you don't use location-based social sites? Photos you take with smart phones and upload to the web are automatically embedded with GPS tracking data that can easily be deciphered to provide precise location co-ordinates.

So that Twitpic of your brand new Mercedes convertible might be admired by a car thief who now has the exact GPS co-ordinates of your driveway. Or the snapshot I tweeted last week of All Blacks rugby legend Dan Carter working out at my gym can pinpoint his exact whereabouts to anyone with photo decoding software. Anyone coming across the photo on the Web could track Dan's physical location down and start stalking (sorry Dan).

The Disappearance of Online Privacy

An organization in the US called the Electronic Frontier Foundation has developed a white paper on the potential dangers of exposing our locational privacy. Authors Andrew Blumberg and Peter Eckersley write:

"Over the next decade, systems which create and store digital records of people's movements through public space will be woven inextricably into the fabric of everyday life... These systems are marvelously innovative and they promise benefits ranging from increased convenience to transformative new kinds of social interaction. Unfortunately, these systems pose a dramatic threat to locational privacy."

To those who pose the argument that law-abiding citizens don't need privacy, Blumberg and Eckersley offer this:

"It's not just the government, or law enforcement, or criminals or political enemies you might want to be protected from. Your co-workers don't need to know how late you work or where you shop. Your sister's ex-boyfriend doesn't need to know how often she spends the night at her new boyfriend's apartment."

Is it All Just Scaremongering?

Ask one of the cyber savvy crowd if they're afraid of their loss of privacy on the Internet and they'll likely send you an eye roll emoticon. Many claim that privacy experts are overreacting and that the media are just scaremongering. They make the point that privacy is breached offline all the time. 

"New privacy scare! If you know someone's name you can look up their phone number and home address in the *phone book*", posts David Olsen, blogger for Dynamic Business Magazine in response to Facebook's recent privacy issues.

The Bottom Line

Whether you think it's harmless or not, the data people are willing to share online is increasing every day. It's part of the "everyone else is doing it" mentality that's alive and well on the Internet.

Experts are right when they say that users are becoming too blasé about their privacy and safety. The bottom line is that most people don't keep track of how much data they are sharing. They're lazy, they're social, they're mobile and they tend to ignore the privacy settings of their favorite web applications.

"Social networks have increased enormously in size and number. Most of them allow you to relay messages between different sites and it's easy to lose track of just how much information you might be giving away and how many people have free access to it", say Groeneveld, Orsboom and van Amstel.

"It's important to be aware of privacy settings, to control the reach your messages have. If you allow your messages to travel between different social networks, this becomes more complicated. Information you trust to your friends might end up somewhere else."

I don't know about you, but I've just deleted my Foursquare account.

 
Article by Kalena Jordan, one of the first search engine optimization experts in Australia, who is well known and respected in the industry, particularly in the U.S. As well as running a daily Search Engine Advice Column, Kalena manages Search Engine College - an online training institution offering instructor-led short courses and downloadable self-study courses in Search Engine Optimization and other Search Engine Marketing subjects.
  
 

 Search Industry Job of the Month

 
Got positions vacant or short term projects you'd like advertised? Sign up for a free account with the Search Engine College Jobs Board and find great candidates.
 
Want your vacancy to appear here? Contact Us.
 
Senior Manager, Search Media (SEM)
 
Job Title: Senior Manager - Search Media (SEM)
Job Reference #: 102969
Position Type: Full Time
Name of Employer: iCrossing
Location: Manhattan, San Francisco, CA
Date Posted: 17 August 2010
Position Description:
iCrossing is looking for a motivated individual to join their San Francisco Search Media team as a Senior Manager, Search Media. In this leadership level position, working in the dynamic interactive marketing industry, you will work closely with cross-discipline client account teams in meeting and exceeding client goals.  You will have direct responsibility for, as well as manage teams in, the daily execution of search engine marketing (PPC, SEM) campaigns across several clients.

Specifically, the Senior Manager participates in all aspects of executing high profile and complex client's search media campaigns, including initial planning, implementation, monitoring, optimization, analysis and reporting.  The focus is exclusively on paid search and related PPC campaigns.  The Senior Manager is also responsible for training and managing a team of Media Managers at various levels in delivering industry leading search media campaigns. 


Major Job Responsibilities / Accountabilities:

  • Manage paid search campaigns.
  • Analyze performance data and provide intelligent synthesis, interpretation and appropriate action plans based on conclusions.
  • ?Communicate with clients on all elements of the campaign, including performance reporting, project status and client goals.
  • Maintain high levels of up-to-date knowledge of best practices and strategies in the management of online paid media.
  • Develop online media strategies to optimize the competitive position of iCrossing paid media and participate in the effective management of the business plan and surrounding forecasting.
  • Develop search media plans (research, submitting request for proposals "RFPs" to search engines) and building effective relationships with all vendors.
  • Manage a team of media managers in executing search media campaigns (SEM and PPC).
  • Support and develop team members to optimize their performance, contribution and job satisfaction.
  • Provide senior-level support to clients managed by team members as needed.
  • Participate in the hiring process ensuring the best resources are selected for the team.
  • The Senior Manager reports to the Search Media Director team.
 
Skills/Requirements
  • Bachelor's Degree or equivalent work experience
  • Minimum 3 years of experience in search engine marketing (ie: experience with bid monitoring and adjustment of search media campaigns across multiple sites, defining terms and writing effective copy, highly relevant and targeted to clients' products and/or services.)
  • Minimum 1 year of experience in managing employees in the planning and execution of search engine marketing campaigns with a strong focus on paid search and related PPC campaigns
  • Experience with direct client relationship responsibilities includes regular reporting, collaborative strategic planning, and performance management
  • Experience with internal site visitor reporting/tracking programs or software.
  • Strong Excel skills
  • Ability to handle multiple tasks in a fast-paced environment, under tight deadlines.
  • Demonstrated analytical skills.
  • Strong verbal and written communication skills.
  • Detail-oriented and organized.
  • Exhibit enthusiasm, passion, creativity and commitment.
Interested candidates, please include a cover letter detailing your interest and fit this role.

Salary Range: Unknown
Closing Date:  Unknown 
More Info From: iCrossing
Contact: Apply via link at iCrossing

 
To subscribe to our daily feed of search industry job vacancies, or to post your own job vacancy visit the Search Engine College Jobs Board.


Quote of the Month

 
"Choose a job you love and you will never have to work a day in your life."
      
                                                       Confucius
 


This Month's Sponsor: Proposal Kit


I never read banner ads. That's why I was surprised to find myself clicking on a banner the other day. The ad intrigued me because it offered to fulfill a pressing need I had.

Over the years, I had developed what I thought was a fairly slick proposal template for my search engine optimization business. But still the document lacked an edge. I knew I had lost a couple of recent pitches to my competitors and I wondered if there was something about their proposals that I was missing in mine.
 
The banner ad from Proposal Kit offered a solution to my problem. It advertised "Turn-key contract, estimating and proposal kits for today's Internet professional". That's exactly what I was looking for, so I clicked on the banner ad, fully expecting to find some ultra-hyped, over-rated, disappointing backyard software. Boy was I wrong!
 
Proposal Kit takes the chore out of creating and tailoring client estimates and proposal contracts. With over 200 pre-designed self-guiding templates ready to fill in the blanks with your company, project/product/service and client information, ProposalKit has already half completed your proposal for you.
 
Let Proposal Kit improve your professional image and help you close that sale. Today.


Not Sure Why You Received This Newsletter?

You will ONLY receive this newsletter if:
 
1) You have subscribed directly at our site via our email sign-up form.
 
2) You have downloaded our free SEO lesson or registered for a free login from Search Engine College.
 
3) You have submitted an inquiry via our online contact form and checked "yes" next to the newsletter option.
 
4) You have sent me a question to be answered in the Ask Kalena blog and checked "yes" next to the newsletter option.

5) You are a student at Search Engine College.
 

All of these methods require you to verify your subscription. If you have been subscribed in error or don't wish to receive any more of our newsletters, simply press the "Unsubscribe" link at the bottom of this page.

Have a great day!




     

FAQ 1: How can I increase my pagerank to increase sales?

Dear Kalena...

I've had my online store for 2 yrs now and have been stuck on a PageRank of 2 it seems forever. Since my income from this site is often the only income coming in at times for my family (economy in our area is awful) I'd like to increase my Page Ranking to increase sales. I'd love to be a PR5. I am no computer genius but know enough to improve my site with the right guidance and information. Your help and knowledge would be much appreciated.

Penny

Dear Penny

While there is certainly a correlation between PageRank and high quality websites, there are a few issues if you focus purely on PageRank.

Firstly, Google may be crunching the numbers behind the scenes but the publicly visible Toolbar PageRank is only updated a few times a year, so what you see may not always be entirely accurate.

Secondly, a high PageRank doesn't necessarily mean higher rankings in the search results - I've seen some great sites with low PR outrank crappy sites with higher PR.

So saying you'd like a PageRank of 5 to help increase your online conversions is like going to a car salesman and asking to buy a red car...

Some people think that red cars go faster, therefore if a car is fast it is most likely sporty and by association, sports cars are often rather sexy and luxurious.

So in actual fact, what you may want is a lightning fast, motoring masterpiece that's mechanical brilliance is overshadowed only by its sexy aesthetics... but instead you drive away in a Citroën 2CV - a vehicle that takes the better part of a day to get from 0-60 and looks like a Transformer mated with a toad - simply because you asked for a car that was 'red' instead of 'sporty'.

The point is - don't just ask how to increase your PR - ask how you can increase your rankings, traffic and conversions instead.

So what should you be focusing on?

The first thing you should look at (from an SEO perspective) are your keywords. You could have a PR8 site and plenty of random clicks, but if you're targeting the wrong keywords you won't sell a thing.

The next thing to work on are your inbound links. Think of an inbound link as a 'vote' for your website. The more votes you have, the more popular your website will seem to the search engines.

Focus on semantically relevant links (ie. links from sites that provide similar products/services or sites that contain information that would be relevant to your users).

Sure, if you manage to gain a lot of high quality links, it will have a positive impact on your PageRank, but the goal should always be to increase your sites exposure and relevant traffic instead of gaining an extra point on an infrequently updated little green Google bar.

Once your keywords, content and links are all looking good, the final thing to work on is your website usability. While this may not strictly fall under the SEO banner, there's really no point optimising a site to gain more traffic if you cannot convert the clicks into sales.

Hopefully this will help you start focusing on the most effective SEO factors instead of just trying to improve your PageRank.

Cheers

Peter Newsome
SiteMost SEO Services

 


FAQ 2: Will a Google Places listing affect my national or international rankings?

Dear Kalena...

I'd like to target National as well as International Market for my Internet Business. Moreover I want to get ranked high in all data-centers of Google. I've already registered my website business with the Google Local Business Center. Now I'm in confusion that does Google consider my website for local market only as I've business listed in Google local business center? What if i'd like to get high rankings in all data centers of Google? Should i remove my business from Google local business center to get desired results? Please share your thoughts.

Thanks.
Steve

Hi Steve,

Simply having your business listed with Google Places (formerly known as the Google Local Business Center) will not limit the ability of your site to achieve good rankings in other parts of the U.S or internationally.  It will however make it easier for you to achieve local rankings and can significantly improve your local profile, traffic and sales.

Even without a Google Places listing You are naturally more likely to achieve higher rankings for local queries because :

  1. there is probably going to be significantly less competiton and
  2. Google tends to favour local providers (because people tend to favour local providers).

Unless your product/service is very specialised it is probably unlikley that you will achieve high rankings in ALL data centers, as one of the reasons these centers are in place is to provide customised results to meet different regional needs.  I doubt that you could expect to achieve high rankings for an English website in Japan for example.

To compete nationally you would generally need to have a more established site - preferably with national  content and links from other nation-wide authority websites.  To achieve consistently high rankings internationaly you would ideally have multiple sites in different countries - each targeting the specific needs of that country (keywords, language, links etc).

Andy Henderson
Ireckon Web Marketing



$50 Off Search Engine College Courses



 
Keen to learn SEO? Want to sharpen up your PPC skills? Been thinking about taking one of our Search Engine College courses but needed an extra incentive? Well here's your chance. Any newsletter subscriber that enrolls in the next 2 weeks gets $50 off the certification course/s of their choice. 

That's right, a $50 discount on each and every individual certification course we offer*. But you must enroll via this link and follow the instructions on that page for applying the discount coupon at the checkout.

Happy studying!
 
* Not applicable to Certification Pathways bundled courses as they are heavily discounted already.
 

FAQ 3:  How do I boost traffic from other geographic regions?

Hi Kalena,  null

A friend of mine with a sailing business in the U.S. has found that many of her current clients come from Canada. Can you suggest ways for her to concentrate more SEO efforts in Canada? She's reaching them via social media with FB and Twitter, but wonders if there is more she can do via SEO to encourage this Canadian trend.

Thank you!

Amy

Hi Amy,

It's great that your friend understands enough about her customers to realise that a significant proportion of them are coming from Canada (I'm often shocked by just how little some of the business owners I come across know, or even care about their customers).  It's not clear from your question though whether Canadian customers make up the majority of her business, or whether she is just trying to increase the volume of Canadian sales.

If you want to boost the Canadian sales I would suggest looking a bit deeper into your analytics to determine any differences in the behavior of the Canadian vs US customers. If there are certain keywords, or certain areas of the site that are favoured by the Canadians,  optimising the site for these is likely to result in improved traffic and sales from Canada.

Adwords Pay per Click is also an obvious strategy for targeting specific geographic markets.

If Canadians outnumber U.S. Customers then perhaps the site is not showing up well for more localised searches, and your friend may be better focusing on Local Search Optimisation to improve local (U.S) customer sales.

There are obviously all sorts of other factors that may influence whether your website or the service you offer appeals more to Canadians or U.S.  customers, but the better you understand your customers, their search behaviours, their motivations, and what influences their decision to buy, the better placed you are to improve your sales and enquiries from both markets.

Andy Henderson
Ireckon Web Marketing

 

 

FAQ 4:  What does "not enough data" mean in the Google keywords tool? 

Dear Kalena...

Any idea about this: When i select USA as a country in the Google keyword tool and I search for "link building" as a keyword... after data get displayed, from show and hide option I have selected show '"ocal search volume".

When I scroll down a bit more, I see this: for key "affordable link building" there is "Not enough data" under local searches, but I can see "260" monthly searches under global searches. What does it mean?

Does it mean - for that keyword, no one is searching from USA (as I selected my local country USA) but globally it's being searched by some small portion of people around the globe but not from USA, because it is showing 'not enough data under "local search volume"?

If that is a case, then it means I shouldn't target those keywords for USA which are showing "Not enough data" under local search volume, because there is no one searching that keywords and I will waste my time isn't it?

What is your opinion on this? Thanks in advance!

Arshad

Hi Arshad,

The Local Monthly Searches column in the Google Keyword Tool provides an approximation of the number of monthly searches for a particular keyword, averaged over the last 12 months, for the "locality" specified. The "Not enough data" message (which in the current version of the tool shows up as a "-") does not necessarily mean that the search volumes are too low to report, it indicates that (for whatever reason) there is insufficient data to calculate an average. This may mean that there are low search volumes for your selected area - but could also mean that for some reason the data over the last 12 months is incomplete.

Any decision you might make on whether or not to target a particular keyword phrase within a particular region, should not be based solely on search volumes. If a keyword phrase is highly relevant, and/or if it has a high conversion rate, you don't necessarily need high traffic volume for it to be a worthwhile phrase.

Keyword Tools provide an approximation of historical search volumes, but it is often the relative volumes between keyword phrases which is more important than the actual volumes themselves.

Your question does highlight though that whatever tools you use, it is VERY important to understand the source of the data, and what rules have been applied in gathering and collating it. Without an understanding of this, any analysis you do, or any interpretations you make from the data may be invalid.

Andy Henderson
Ireckon Web Marketing

 

 



Got a question? Ask us: