Saturday, November 24, 2007

VIDEO - Official Google Paid Links Warning in Place Since July

Today I was reading Loren Baker's blog post about how just this week Google made it official on their Webmaster Help Center that buying or selling links can harm a site's ranking in search results.

Well guess what? That warning wasn't made this week. That warning has been official since July this year, LONG before the infamous PageRank slap down. View my video to see the proof.

UPDATE: After studying the before/after pages a little more closely, I've found the exact wording on the Paid Links page that has been updated by Google at some point after 9 July 2007:

Wording as archived on 9 July 2007:

"Buying links in order to improve a site's ranking is in violation of Google's webmaster guidelines and can negatively impact a site's ranking in search results."


Wording as at 24 November 2007:

"Buying or selling links that pass PageRank is in violation of Google's webmaster guidelines and can negatively impact a site's ranking in search results."

I've highlighted the additions in bold. Note also that the wording "in order to improve a site's ranking" has been removed in the later page version.


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Thursday, November 08, 2007

Q and A: Why have our most popular pages disappeared from Google?

Dear Kalena...

Thanks again for your help a couple of years ago. I need some more advice now and I don't even know where to start troubleshooting. About a week ago I noticed that the bulk of our most popular pages no longer seem to be on Google's radar. I'm talking about pages that used to show up in the top 10 results for typical searches in our industry. Currently, those pages don't show up AT ALL in Google's results, or Google offers a comparatively irrelevant page, like our home page or links page that might happen to have the keywords in question.

This problem is only with Google, not MSN or Yahoo. Probably began during the last 30 days. Other pages come up in Google SERPs just fine. Also, I checked our Google Webmaster Tools and everything looks OK - sitemap downloaded OK, all pages (including the problem ones) indexed. PR for the problem pages is unchanged (lackluster 2-3, but at least not lowered). The only thing I did different was to use a new sitemap a couple of weeks ago. Any ideas?

Rick

Kalena's Answer:

Dear Rick

I'm getting a lot of similar questions to yours at the moment and I'm convinced it is the result of a major tweak Google has made this month to their PageRank algorithm (not to be confused with the Google Toolbar PageRank green bar). Here's my reasoning:
  • None of your pages show up in Google's Supplemental Index, indicating those pages haven't been removed from Google's main datacenter.

  • Google is currently showing 179 pages from your site as being indexed, whereas Yahoo is actually showing over 300 pages indexed, indicating that Google may be suppressing the value of some of your pages.

  • You didn't tell me the search query that returns the rankings you are talking about, but if you were previously ranking well for those terms and you've not changed the pages, then it's probably an external cause rather than something you did to cause the ranking drops.
Google makes small tweaks to their ranking algorithm on a regular basis. Some of these tweaks involve the addition of code filters to detect and suppress code it sees as artificially influencing your page's relevancy. It may be that the new algorithm includes a new filter that has picked up something on your pages Googlebot doesn't like, for example, excessive keyword repetition or duplicate content. Many of your pages have almost identical content to each other, which could have triggered a suppression filter.

Also, you have quite a large number of backward links showing in Yahoo (over 300) but only 8 showing in Google. It may be that Google has decided many of those backlinks are not relevant and has suppressed any influence they previously had on your rankings. The reciprocal link swapping concept you use on your site and the advice you give to potential link partners is quite flawed. It will likely only attract links from very low quality sites, diluting your own site's link popularity as a result. Many of the sites listed on your links page are completely irrelevant to your site. Read my link swapping rant for more info.

Finally, keep in mind that thousands of new pages get added to the Internet every day. Chances are that some of these might be targeting the same keywords and phrases that you are. If those pages are better optimized than yours, yours will naturally be pushed down in the results.

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Thursday, November 01, 2007

You can now tell Google what country/region your site targets

Just caught this on Sphinn this morning. According to ex-Googler Vanessa Fox, Google has introduced a way for webmasters to inform them what country their site should be associated with. This is an important feature and can influence the way Google ranks your site.

To use this tool, simply login to your Webmaster Tools account and follow the instructions in Vanessa's post.

This is a great addition to Webmaster Tools and should solve a LOT of the webmaster questions I've been getting on this blog about regional domain issues and how to tell Google about a site's geographic market.


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Thursday, October 25, 2007

Q and A: Has my domain glitch caused permanent de-ranking in Google?

Dear Kalena...

I let my domain www.visaplace.com expire, but I re-registered it within 24 hours. The site went black in the interim and it took about a 1/2 day to be repopulated online. However about a week to two weeks later I noticed that Google dropped my rankings for virtually all of my key words. I am totally invisible online now whereas I was well ranked before. I was told by my SEO person not to worry because once Google spiders my site again a few times I will get back up to my original positions.

My SEO person looked at my site and said nothing has changed and I was not blacklisted or anything. He said I should be back up within days to a few weeks. My question is: Is explanation credible? Is there another possible reason why I am de-ranked? I am really concerned.

Thanks so much
Michael

Kalena's Answer:

Dear Michael

Your SEO is right. What's probably happened is that Googlebot tried to index your site during the time the site was down and so dropped some/all of your previously cached pages. This can happen from time to time, especially with hosting outages etc. Obviously, if those pages were previously ranking well for certain search queries, but the pages have temporarily disappeared from Google's data store, those rankings will disappear too.

I see now that Google last cached your page on October 19 so all seems to be well again. I'm not sure how many pages were indexed before the domain problem, but Google shows 79 pages currently indexed.

To check if any site is listed in Google, you can use their Site Status Tool. If your SEO is worth his salt, he will have created a Google Webmaster Tools account for your site and uploaded an XML sitemap to Google Sitemaps on your behalf. This will tell Google how many pages your site has and what the URLs are so Googlebot can index it accurately. If you think Google has dropped some pages, be sure to have your SEO update the XML file and ping Google from within Webmaster Tools when it's uploaded.

If you want to keep close tabs on how/when Google indexes your site, ask your SEO to provide login access to your Webmaster Tools account or set one up for yourself.

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Monday, October 08, 2007

Q and A: Is there an MSN version of Google Webmaster Tools?

Dear Kalena...

Just wondering if there is an MSN Live Search equivalent of Google Webmaster Tools?

Jay


Kalena's Answer:

Dear Jay

Somebody emailed me news about this today so I thought your question was very timely. The team at MSN Live Search announced recently in their blog that they are working on an initiative called Webmaster Portal, due to be publicly launched later this year. It will operate in a similar fashion to Google's Webmaster Tools and Yahoo's Site Explorer.

The Webmaster Portal is being hyped as a central place to find all tools and information relating to Live Search SEO, including:
  • Troubleshooting tools to ensure MSNBot is effectively crawling and indexing your site
  • Sitemap creation, submission and ping tools
  • Statistics about your website
  • Consolidation of content submission resources
  • New content and community resources
This is good news for webmasters, especially since MSN removed the ability to check backward links via the "link:" operator earlier this year.

MSN Live Search is currently offering Webmaster Portal in BETA to interested persons.


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Wednesday, August 15, 2007

Q and A: Why does Google show my site having zero backlinks?

Dear Kalena...

When I search through third party websites for backlinks then it shows 13 backlinks but Google shows zero. Why and how does Google show my backlinks? Please tell me why Google is doing this?

Regards
Bilal

Kalena's Answer:

Dear Bilal

Unlike other search engines such as Yahoo!, Google never shows the true number of backward links they have on record pointing to your site. If links pointing to your site are on a page that has a low PageRank or a page that doesn't meet Google's quality guidelines, they may never show up in a backlink search.

Keep in mind that although you might not see all your backlinks listed (particularly if you use the Google Toolbar to check), Google does keep count of these towards your link popularity score and will show them when they eventually reach a certain number or quality, based on their PageRank algorithm and other factors.

To see a more accurate list of backlinks Google has on record for your site, you need to view your site within Google's Webmaster Tools.


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Monday, June 25, 2007

Q and A: How do I get search engines to recognize my main domain from the alias domains?

Dear Kalena...

I took out several domains that all pointed to one primary domain. A year on I have changed the content of my site completely and so the 'pointing domains' are totally irrelevant. Now however Yahoo have dropped my primary domain in the search results and only include one of the irrelevant domains. Could you advise how I would go about having the alias domains dropped and my primary domain reinstated with Yahoo?

Ade

Kalena's Answer:

Dear Ade

A client of mine is facing the identical situation right now, but on Google. How big an issue this is really depends on your definition of "pointing" domains. If you merely have the alias domains on the same IP address as your main site, that may not suffice. Does your primary domain have a Google cache? If it doesn't, then Google and or Yahoo may be assuming one of your alias domains is your primary site and ignoring all other domains.

You should park all the aliases to the main domain in your hosting panel so that when the aliases are typed in to the browser URL field, they redirect straight to the primary domain or show the content being cached from the primary domain. When you look at the Google cache for your alias domains, they should each show the message "This is Google's cache for [primary domain]". If they don't, you haven't got the DNS set up properly to point to your primary domain.

The alternative is to use manual 301 redirects from the aliases to the main domain. Your .htaccess file will then instruct search bots of the preferred domain and the others should no longer be indexed. It might take a week or two for the search engines to make the connection and index the primary domain, but it will happen.

You can help things along by creating a sitemap for your primary domain and uploading it to Google's Webmaster Tools and Yahoo Site Explorer. I recommend using the free XML Sitemaps Generator to create your sitemaps.

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Friday, June 08, 2007

Q and A: How long will it take search engines to update my new keywords?

Dear Kalena...

My question is to do with keywords and how often search engines update them. If I change my keyword or key phrase for a page how long would it take Google to update its index for the keyword or phrase so that it now shows up in a search for that new keyword?

Regards
Clive


Kalena's Answer:

Dear Clive

Search engines don't update on the basis of keywords. They re-index the code on your pages and how often they do this depends on their own update schedule. If you've verified your site with Google's Webmaster Tools and Yahoo Site Explorer, you can view your stats to get an idea of how often your site pages are indexed.

Whether or not your site begins to rank for new target keywords depends on how well you've optimized your pages for those keywords and how relevant the search engines now determine it to be. If you've optimized well and your pages are indexed regularly, you should see the results within a week or two. But in terms of Google, you may need to wait for a major database shuffle before you see your revised pages showing up for new keyword searches.

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Monday, May 28, 2007

Q and A: How long do you have to wait until a site gets crawled?

Dear Kalena...

Hi there - good useful info here. Just a quick question. When you add your new url to Google or other search engines how long do you have to wait till it gets crawled? Your help would be great thanks

Eugene

Kalena's Answer:

Dear Eugene

It depends. Often a site will get crawled faster if it is linked to from another site that gets crawled daily, but it is totally up to the search engine robot's crawling schedule. Here's some info from Google's FAQ on the subject:
"Our crawl process is algorithmic; computer programs determine which sites to crawl, how often, and how many pages to fetch from each site."
If you are curious to know when and how often Google and Yahoo crawl your site, you can verify your site with Google's Webmaster Tools and Yahoo Site Explorer.

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Thursday, May 10, 2007

Q and A: Should I be concerned that Google is not caching my index page?

Hello all. Happy Thursday! I've got a Live Chat FAQ transcript for you today:

Dale : Good evening.
kalena : How may I help You?
Dale : This is a tremendous service.
kalena : Live Help? Glad you like it
Dale : Quick question , should I be concerned that Google is not caching my index page?
kalena : Yes. Has it been cached before? How long has it not been cached?
Dale : Last week I changed the title format of my posts and the index cache was dropped.
kalena : Can you give me the URL and I'll take a quick look?
Dale : They have re indexed the posts with the amended tiltles
Dale : jerseyboysblog.com
Dale : I have read that it could be a data center thing
kalena : I see that you've got a verification tag in place. Have you looked at the stats for the site in GG Webmaster Tools?
Dale : Yes I have, everything is fine except the cache
kalena : If Googlebot hasn't had any problems indexing and all looks ok in sitemaps, my guess is that either your new data is on a datacenter that hasn't updated yet or your page has been sent to the supplemental index.
kalena : Have you updated your XML file and pinged GG to request re-indexing of the sitemap?
Dale : I hope so, I seen sites go from no cache to no PR to no index.
kalena : And the only changes you made were to your title tags for blog posts, right?
Dale : Yes, I updated the site site map manually and resubmitted successfully.
Dale : I amended the CSS so the posts are at the top of the page and the navigation is at the bottom
kalena : Ok, then hopefully it is just a temporary issue and should be resolved between the next cache update and database shuffle.
kalena : Have you checked the way GG views your robots.txt since the changes?
Dale : I have tried to optimize organically.
kalena : Ah. If you've made a LOT of changes to the site in terms of organic SEO, it may have prompted an aging delay, but that shouldn't affect the cache. Are you still seeing good rankings?
Dale : I have dropped from six to ten for the key term Jersey Boys, but that has always fuctuated
kalena : yes. If you were suffering the aging/redesign delay, you wouldn't be ranking for anything. Same if you are in the supplementals, but you also would have an old cache.
Dale : It is hard to compete against ticket brokers with 100's of affiliate links.
kalena : sure, I understand. Just keep an eye on Webmaster Tools and you can always submit a query to GG via that interface if probs continue
Dale : Okay, good night, and thank you.
kalena : so long

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Tuesday, May 08, 2007

Q and A: Why has our Google PageRank dropped to zero?

Dear Kalena...

Can you please help us? I just came across your site and you seem very knowledgeable.

Our problem is Google! Our site has been active for a few years now at www.theforeverrose.com We were once #1 for the search "the forever rose" (and ranked well for a few others as well). But we have been gradually slipping, now we are in position 90 for "the forever rose" and off the charts for others?

Our PageRank was once a three and gradually dropped to now 0. We cannot figure out why and things keep getting worse. We strictly follow all of Google's rules and ethics, we rank fine in Yahoo and MSN. I am tired of hearing the obvious; more links, more pages, better content, SEO.... etc, we have been doing that. I feel like we are just missing something really simple, something right in front of our eyes, something that is penalizing us!

Can you please help? Any of your help would be greatly appreciated.

Thank You,
Mike


Kalena's Answer:

Dear Mike

A quick check of your site with the Google Site Status tool shows that pages from your site are included in the index, but that Google may not know about all your site pages. The site was last indexed by Googlebot on 25 April and you have one backward link displayed by Google but 81 backlinks shown on Yahoo.

Your home page has a Google Toolbar PageRank of zero and some pages have greyed out PageRank and no cache, suggesting they haven't been indexed. Curiously, Google is showing 46 pages from your site in their index, while Yahoo is only showing 25 pages indexed. The fact that the site has already aged and used to have a much higher PageRank may suggest a penalty of some kind.

But there could be a few explanations for your poor PageRank and lack of rankings:

1) You are using a black page background but you then have a table on it with a white background and black text. Some search engines will see this as black text on a black background. It's possible that this may be tripping spam filters.

2) Your site is built using old technology and contains a lot of code bloat. Tables are clunky and difficult for search spiders to index and Googlebot may have tripped up on your code and not indexed all your pages.

3) Your home page contains keyword repetition for the words "rose" and "roses". I don't think the repetition is excessive, but it may have triggered some type of suppression filter in Google.

4) Your site has poor link popularity and the sites that link to you tend to have a very low quality score and no PageRank e.g. cufflinksdepot.com/dir-gifts.htm and escapesportif.com/resources/gifts.html. You don't have enough incoming links pointing to your site from what Google calls "trusted sites" - popular directories, portals and authoritative sites in your industry. Your internal links could also use some work from an anchor text angle.

5) Most of your site pages might be stuck in Google's supplemental index, colloquially (but unfairly) known as Google Hell. Google's Matt Cutts explains why some sites have the bulk of the pages moved to the supplemental results:

"If you used to have pages in our main web index and now they’re in the supplemental results, a good hypothesis is that we might not be counting links to your pages with the same weight as we have in the past. The approach I’d recommend in that case is to use solid white-hat SEO to get high-quality links (e.g. editorially given by other sites on the basis of merit)."

Here's what you should do to address the problems:

1) For better indexing, consider upgrading the site design away from tables to clean HTML and use CSS for formatting. Until you do that, change the background of all pages to white to avoid any potential hidden text penalties from your table layout.

2) Run your site through a text-editor such as Lynx to see what search engines see when they index your site. Verify your site with Google Webmaster Tools and check the diagnostics for potential indexing problems.

3) Optimize your site from scratch. You should make sure your site is search engine compatible and optimized for a wider range of target search keywords and phrases rather than the obvious ones.

4) Create and upload an XML sitemap to Google Sitemaps or use the new Sitemaps Protocol in your robots.txt file to tell search engines where to find your XML sitemap. I like to use the free XML Sitemaps Generator to create my sitemaps.

5) Commence a link building campaign pronto. This campaign should include submitting your site to all the major and minor directories and search engines where the site doesn't currently feature, as well as niche directories and portal sites in your specific industry. Where possible, anchor text incorporating your target keywords should be used within the links. My consulting company can take care of link building for you if you like.


Once changes to your site code have been made and you have achieved some good quality links, most of your problems should disappear. If the problems persist, file a re-inclusion request with Google, explaining what might have triggered penalties and what changes you've made to address the issues. Although technically your site hasn't been excluded from the Google index, this should prompt a review of your site by Google's anti-spam team and hopefully result in any suppression penalties being lifted.

Good luck and let us know how you get on!

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Wednesday, May 02, 2007

Q and A: Why can't I find my site for target search terms?

Dear Kalena...

I have two websites one www.dhcottages.co.uk which ranks 1 for the search terms I use and the other www.tacksuperstore.co.uk which I can't even find. I have done everything I know to help improve the listing position. Can you help?

Leanne


Kalena's Answer:

Dear Leanne

You don't say how long either site has been online, but if either of them are less than 9 months old, it could be that one or both of them is suffering the Google aging delay for new sites. Google has indexed over 1,000 pages on your second site, so you'd think at least a few of those pages would appear in the search results, but it's difficult to tell without knowing your target search terms and seeing how well optimized your site is for those terms.

It may also be an indexing problem, so be sure to run your site code through a text-based browser such as Lynx to see your site the way a search robot would see it. You should also run your home page through the HTML validator to check for coding errors, as your page did seem to take an unusually long time to load, which could signal a problem. The alternative is to verify your site in Google's Webmaster Tools and review the site indexing statistics and diagnostics for potential problems.

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Friday, April 27, 2007

Q and A: Why has my blog PageRank dropped to zero?

Dear Kalena...

I have several blogs and sites. All of them do pretty well with all search engines. Lately I have noticed that my page rank on a particular blog dropped from 4 to 0. Also no backlinks show up in Google, although they do show up on other search engines. I tried adding keywords to help. It hasn't. What is Google doing?

Michelle

Kalena's Answer:

Dear Michelle

Google's not doing anything. You shouldn't take any notice of the little green PageRank bar in your Google Toolbar. It is a very inaccurate approximation of your true PageRank score, which is only known to Google. The little green bar is also anywhere from three to nine months out of date, because it only gets updated sporadically to reflect Google's current algorithm. Quite often, the toolbar gets a glitch in it and shows a zero PageRank score for every site, even Google! So just ignore it, or better still, switch it off.

A more accurate measure of how your blog is performing on Google is to check your search rankings for your target keywords. Have these changed recently? If so, that could indicate a problem. Google will never show you all your site's backlinks. Yahoo does a much better job of showing those if you're interested. If you still suspect a problem with your blog in Google, use their Webmaster Tools to verify your site and investigate potential indexing problems.

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Monday, April 23, 2007

Q and A: Is my site in the Google Sandbox?

Dear Kalena...

I have owned a site of more than 70 pages for 1 month. Even Google indexed a part of them and I submitted to other directories, but I have no visitors (health.com.md). Where is my mistake? Does this mean that I am in Google sandbox? Thank you all for your time.

Oleg


Kalena's Answer:

Dear Oleg

Google last indexed your site on 18 April so at least some pages of the site are being indexed. If the site is only a month old, then it is highly likely that you are experiencing Google's "sandbox", more accurately known as the Aging Delay, which can effectively make new sites invisible in Google for up to 9 months.

I see that you have a Google verification meta tag in the site, so you have likely uploaded an XML sitemap and verified your site in Google's Webmaster Tools. You should check your site's statistics here regularly to ensure it is being fully indexed and also track the Google search queries the site is being found for.

Once your site is released from the aging delay, you will start to see the number of search queries increase and your traffic will soon follow.

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