Successful Website - Secrets

By Jerry Goldfarb

Does your business have a presence on the Internet? Is it doing well? Did you know that the most important factor effecting your business on the internet is your web site? No matter how good your product is, no matter how low your product is priced at, success on the internet depends wholly on your website. If the website is not professional looking, the chances of your
success are slim.

This article assumes that you are conversant with HTML and includes a few tips on designing a professional looking website.

* The home page should load in the browser in less than 8 seconds at 56.6 Kbps connection. The customer never waits, costing you precious business.

* Search Engines are the agents that bring traffic to your site; about 80% of web traffic comes through search engines today. To make your website friendly to search engines, make sure that proper META tags are included in each of the pages. Before you edit the site or make one, make sure that you understand how to optimize the website.

* Choose your backgrounds and colors carefully. Dark colors and interesting backgrounds take the focus away from the content. Maintain the color and background theme throughout the site.
Colors have an effect on the mood of the visitor. Choose carefully as per your requirements.

* Choose not to use animation on you site. Animation causes slow loading speed and also looks unprofessional.

* The home page should contain relevant information on what you are offering. If the visitor cannot find the product or service at the home page, you will lose him forever.

* Avoid using banners. If you need to use them, keep them limited to 1 per page.

* Always display contact information on every page of your website. Also keep the response times minimal, within 48 hours to promote better relationships.

* Make sure all links and images are working properly on the website. Check for grammar in the content. A professional website should not have mistakes in it and should contain a logo on each page. Make sure that a visitor can get from the start to the end of his destination within 4 clicks.

* The navigation should be simple and easy. Keep all navigation links together.

* Java and frames should be used sparingly, to speed up loading times and to ensure search engine friendliness.

* Finally before uploading, check the site loading different browsers. All browsers are not made equal.

* Keep your site up-to-date and change content every fortnight. The regular visitors should have a reason to come back.

For more information and tips, visit http://www.cobbwebdesign.com/.

About The Author:

Jerry Goldfarb

For more information and tips, visit http://www.cobbwebdesign.com/.

Improving Conversion Rates

By David Andrew Smith

You have optimised your website and attracted a large number of inbound links by one means or another. The results of this are that your site now appears on the first page of the top three
search engines, Google, MSN and Yahoo, for your chosen keywords or phrases. You have cracked it! Now you are getting hundreds of visitors a day to your website. Unfortunately very few are staying to browse your site and even fewer are purchasing your products or enquiring after the services you offer.

You must look closely at your site to find the reason behind this if you wish to improve your conversion rates. There are two immediate actions you can take. Have you optimised your site for the search engines or your visitors? You should always optimise your site for your visitors as they will provide you with your income not the search engines. The search engines are simply a means to an ends.

It is better to have twenty visitors to your site 15 of whom purchase a product or service than it is to have 500 of whom only 5 make a purchase. When developing your site keep in mind your potential customers and put text into the site that they will appreciate, like and find informative. Never write your copy with the search engines in mind and those omnipotent algorithms. Algorithms do not make enquiries or purchases people do.

If your copy is attractive and readable and encourages real people to contact you or buy a product then it is highly likely to be equally attractive to the search engines. When writing your copy you should not be trying to 'sell' your product or service with blatant over the top advertising. Be more subtle. You are fulfilling a wish or a need or solving a problem so be
informative. People have carried out a specific search so the need is already there you have to now give them the information they need to convince them to purchase of you. So as always the
content is the key to making sales as well as attracting the attention of the search engines.

You must work hard at getting this content right. The second line of investigation is to analyse your sites visitor statistics carefully Look at each visitor and how they arrived at your site. That is what search terms did they use? What page did they land on? What pages did they navigate through? What page did they exit on? What area of the World or country did they come from? If they made no enquiry or purchase, look at their search phrase, and where on your site they went, and attempt to calculate why they left without making that enquiry or purchase. Was it because their search was not appropriate for ypour actual product or service? Do you not perhaps provide your service to their particular area? Did they miss or could not find exactly what they wanted on your site because of badly designed navigation paths? Or is it perhaps because the text is simply not up to standard?

If you think it is a structural problem then you can alter this so that people find it easier to navigate to places on the site that they actually want. It may also be a matter of your content so you can change this.

By constantly monitoring your site's statistics you can dramatically increase your conversion rates, that is, convert more of your visitors into paying customers. Finally do keep note of what you do so that you can accurately monitor the changes you make to find out if and by how much they are making a difference.

About The Author:

David Andrew Smith runs a successful contract cleaning company http://www.wesparkle.co.uk for both commercial and domestic customers in the UK. He has devoloped and maintains the company's website.

What Does Your Website Say About Your Business?

By Tim Knox

Q: My business is very small, just me and two employees, and our product really can't be sold online. Do I really need a website?
-- Robin C.

A: Congratulations, Robin, you are the one millionth person to ask me that question. Smile for the cameras, brush the streamers and confetti from your hair and listen closely, because I'm about to answer for the millionth time what has become one of the most important and often-asked questions of the digital business age.

Before I answer, however, let's flash back to the very first time I was asked this question. It was circa 1998, during the toddler years of the Internet, just after Al Gore laid claim to having given birth to the concept a few short years before.

I was giving a speech on the impact of the Internet on small business at an association luncheon in Montgomery, Alabama. My motto then was: Feed me and I will speak. I have the same motto today, but I now expect dessert to be included in exchange for the sharing of my vast wisdom.

In 1998, which was decades ago in Internet years, the future of electronic commerce or "ecommerce" as it's come to be known, was anybody's guess, but even the most negative futurists agreed that all the signs indicated that a large portion of future business revenues would be derived from online transactions, or from offline transactions that were the result of online marketing efforts.

So, Robin, should your business have a website, even if your business is small and sells products or services that you don't think can be sold online? My answer in 1998 is the same as my answer today: Yes, if you have a business, you should have a website. Period. No question. Without a doubt. Thank you, drive through.

Now serving customer number one million and one.

Also, don't be so quick to dismiss your product as one that can't be sold online. Nowadays there is very little that can not be sold over the Internet. More than 20 million shoppers are now online, purchasing everything from books to computers to cars to real estate to jet airplanes to natural gas to you name it. If you can imagine it, someone will figure out how to sell it online.

Internet marketing research firms predict that online revenues will range between $180 and $200 billion dollars in 2003. They also predict that the number of online consumers will grow at a rate of 30-50% over the next few years. These numbers alone should be enough to convince you that your business should have a website.

Let me clarify one point: I am not saying that you should put all your efforts into selling your wares over the Internet, though if your product lends itself to easy online sales, you certainly should be considering it.

The point to be made here is that you should at the very least have a presence on the World Wide Web so that customers, potential employees, business partners, and perhaps even investors can quickly and easily find out more about your business and the products or services you have to offer.

That said, it's not enough that you just have a website. You must have a professional looking website if you want to be taken seriously. Since many consumers now search for information online prior to making a purchase at a brick and mortar store, your website may be the first chance you have at making a good impression on a potential buyer. If your website looks like it was designed by a barrel of colorblind monkeys, your chance at making a good first impression will be lost.

One of the great things about the Internet is that it has leveled the playing field when it comes to competing with the big boys. As mentioned, you have one shot at making a good first impression and with a well-designed website, your little operation can project the image and professionalism of a much larger company. The inverse is also true. I've seen many big company websites that were so badly designed and hard to navigate that they completely lacked professionalism and credibility. Good for you, too bad for them.

You also mention that yours is a small operation, but when it comes to benefiting from a website, size does not matter. I don't care if you are a one-man show or a ten thousand employee corporate giant; if you do not have a website you are losing business to other companies that do. Here's the exception to my rule: It's actually better to have no website at all than to have one that makes your business look bad.

Your website speaks volumes about your business. It either says, "Hey, look, we take our business so seriously that we have created this wonderful website for our customers!" or it
says, "Hey, look, I let my ten-year old nephew design my site! Good luck finding anything!"

What does your website say about your business?

Here's to your success.

About The Author:

Tim Knox Entrepreneur, Author, Speaker
http://www.prosperityandprofit.com
http://www.dropshipwholesale.net http://www.smallbusinessqa.com
http://www.timknox.com

Affiliate Tip - Build A Website

By Nell Taliercio

One of the first things you should do as an affiliate marketer is to build you own website. Yes, you can market affiliate programs without it by adding links to your email or signature file on message boards, but you will be very limited in how much you can earn this way. Building a website allows you to expose the products you are promoting to a much larger audience with less effort.

Decide on a Topic

Your first step is to decide what you would like your website to be about. Find a topic you like, something you are passionate about. You will be spending a lot of time creating content for your site, so it may as well be something you enjoy reading and writing about. Your enthusiasm for the subject will shine through as well, and will get your visitors interested. Once you have your topic, make sure there are affiliate products available that compliment the site and that there are people interested in buying it.

Pick a Domain Name

Use a site like register.com, or your web host's site to research available domain names. It helps to have one of your major keywords in your domain name. So if you decided your website will be about growing roses, try to work "rose" in the domain name. You want your domain name to be easy to remember and easy to type. Try to avoid using dashes in the name and find something that's available as a dot com address.

Hosting

The next step is to set up a web hosting account. You should be able to get by with a basic personal website package to begin with. Get some recommendations from others when it comes to choosing the actual hosting company. You want a service that is reliable and has good customer service. After all, you won't be making any money when you site is down. I have been using Dayana hosting for years and highly recommend them.

Site Builder or Software

Let's talk about how you can build your website. Your options are using a site builder, like internetbasedfamilies.com or software like Microsoft FrontPage, or my favorite x-site pro. A site builder is usually easier to use in the beginning and hosting is included. You will pay a monthly fee for the software and hosting combined. If you build your site using software like x-site pro or FrontPage, you have the added initial expense of buying the software, but your monthly hosting costs are usually lower. Of course a third option is to have someone else design the site for you. You should still get familiar with the site builder or software, so you can make changes to the site.

Getting Traffic To The Site

Your last step will be getting traffic to your site. Optimize your pages for search engines to get free traffic. You can also write articles and submit them to article directories. Pay per click advertising and buying ads on other related sites or newsletters are also great ways to drive traffic to your site.

About The Author:

For more information about websites go to http://www.mommysplace.net and for more information about affiliate marketing go to http://www.nellnews.com

Learn How To Accept Payment Online From Your Customers

By Paolo Basauri

Whether you own thousands of dollars or just a few hundred-at least two hundred, and you are providing a service, it may be a good idea for you to check into accept payment online from your
customers. This is a type of merchant status and the first place for you to look to achieve that status is the bank you do business with. Just because you may have been doing business with them for a long time doesn't mean they will automatically give you merchant status though, and if they turn you down, don't worry, you have other options. You can try a couple of other banks or you can try other companies that specialize in issuing accounts to online merchants. Do a Google search and type in credit card processing, you will find many outfits looking for businesses seeking merchant accounts. This will not be a cheap endeavor either; start-up fees to accept payments online can amount to around $200 and monthly processing fees of around $20 dollars.

While searching for your merchant account so you can accept payments online, you should also realize that you are going to have to make your customers feel safe while doing business with you online. Wherever you buy your credit card processing should also supply you with a secure transaction environment, if they don't find one some where else before you start accepting
payments online. Despite what you may have heard about accepting payments online, credit card payments are still one of the safest payment methods available online. There are many
fraud-prevention tools out there so check them out and get one that will suit your needs. You can also protect yourself by using the card validation code 2 {CVC2} and the card verification value {CVV2} verification systems of MasterCard and Visa, respectively. These verification services use the three-digit codes printed on all MasterCard and Visa cards to help you determine whether your customers are using legitimate cards. Also, you may want to ask prospective processors about the costs of storefront solutions that you should have to make
your website a success, things like shopping carts, Web hosting, online payment gateways, virtual checks, customer tracking, databases for your orders, and a way to calculate tax and shipping charges. These are all the things you need for a successful Web site business.

Shop around for a credit card processor that best suits your needs. Talk to several different processors and don't be afraid to ask questions. Find out about:

The discount rate: The percentage of each transaction paid to the merchant account provider. If your monthly charges are less than a certain volume, the processor may charge a higher percentage. Just make sure you read all the fine print before you start doing business with the services you need to run your own business. You want your customers to feel secure in all aspects of doing business with you, so they will keep buying your products and you can accept payments online.

About The Author:

Leeanna is an expert author writing for accept payment online http://www.onlinepaymentsystem.org

So That's What Goes on a Home Page!

By Marcia Yudkin

In the early days of the World Wide Web, the word went around that the thing to do on a home page is to heartily and sincerely welcome the visitor. Today, this is unnecessary, cliched and ineffective. Instead, an effective home page needs to quickly orient the visitor to what the business or professional practice offers, distinguish these offerings from competitors' and direct the web site visitor what to do if they are interested in learning more.

It's especially important to make a strong and clear presentation on the home page if you want perfect strangers coming from a search engine to spend more than 10 seconds on the site when determining whether or not it is relevant to them. Getting business from such strangers is one of the major payoffs of having a web site, and they lack the patience of someone who has already had contact with you or been referred by a trusted source. Even people seriously
inclined to hire you don't have endless patience to wade through hot air, jargon or superfluous preliminaries.

Therefore, a home page must make it possible to answer these questions within 10 seconds:

• What is being described or sold here? What kind of business is this?


• Why should I do business with this company rather than its competitors?


• What should I do to find out more or get in touch?

In judging web sites for the Webby Awards, I have seen as many rich, large companies as small ones overlook the first essential for a home page - set the context. Orient the visitor. The perfect stranger may need to know things that you assume everyone already knows, such as:

1. What business are you in? Include a commonly understood industry name or the generic name of your primary product or service prominently in the home page copy, if it's not already part of your business name or in the tag line. When this information isn't plainly and obviously stated, many visitors are screaming to themselves, "What IS this?" as they hit the back button on their browsers.
2. Who do you serve? So many businesses - banks, restaurants, dentists - leave it unspoken what state or province and even what country they are in when that's essential to someone figuring out whether or not this business meets their needs. When location plays a crucial role in service, make it unmistakable where the business is. Other times, the answer to this question is more subtle. You need to indicate that you work with Fortune 500 companies, or mostly with authors, or with ambitious fitness professionals and health club owners.
3. Why should someone do business with you? The best kind of answer to this question involves presenting the benefits someone gets from buying your products or services. Indeed, I recommend putting such benefits right in your home page headline. For instance, for a caregiving support site I created this headline: With Support, Caregiving Becomes a Rewarding Journey. For a site about a book on outstanding women scientists and artists, the headline read: Learn From Accomplished Women Role Models How to Create a Fulfilling Lifelong Career. Note the inviting tone of these headlines. Within the paragraphs of the home page copy, refer again and again to what customers get and what makes you different from competitors.
4. What should I do next? Even though you provide navigation links for people to choose where to go next at the site, it's effective to say explicitly what someone with such and such an interest should do. Your call to action might have more than one part, such as: To learn more about how Hyana Heights Club helps you stay healthy and fit, click here. To book your free tour and complimentary aerobics class, click here.

Use these guidelines to create or redo a home page, and you'll enjoy a significantly improved response from your web site both from people landing on your site from search engines and those already somewhat interested in what you offer. There's much more involved in turning web site visitors into customers, but you'll certainly thereby have laid the groundwork for a reasonable return on your web site investment.

About the Author:

Marcia Yudkin (marcia@yudkin.com) has helped to judge the Webby Awards for six years, as well as the Inc. Magazine Small Business Web Awards. The author of Web Site Marketing Makeover and 10 other books, she performs web site reviews, web site makeovers and creates marketing-smart web sites from scratch. See her sample home page makeover at http://www.yudkin.com/sample8b.htm .

Get A Free Google Friendly Website

By Raymond Noud

Squidoo is a free website service. They provide you with a tag based webpage that you can use for just about whatever you choose. It can be a list of your grandmothers cooking recipes, a family tree website, a collection of pictures of your house pets or whatever you want. You just cannot post porn or hate related stuff of course.

The site is set up is such that many different areas of the squidoo site link back to your page via tags and other group links ect. The overall sitewide pagerank on squidoo actually helps each individual site's pagerank improve if the site content is kept fresh by it's owner. This creates good backlinks immediately upon publishing your first page or as they call it: a Lens. Squidoo pages are used for virtually anything. Some Squidoo pages are used for business opportunities and some are used to list grama's favorite recipes and anything in between.

Squidoo also puts Adsense ads on all lenses sitewide and splits the proceeds with the lens owner that the click came from! And remember this website site is free!

Squidoo also has pre-made modules for Amazon Ebay and others that you can add to your site and you can make money from those sales as well.

The site allows HTML in all fields of the setup process. You can see your Squidoo lens in Google within two weeks without even submitting it to a single search engine! And my site showed up in Google the second day after I made it! I just followed the prompts, and put in what I wanted to say and it was not complicated at all.

The site administrators at squidoo work hard to ensure this is a friendly community for everyone. This is very important and I must say, they do it very well.

In my case I created a site to sell products but you can use this site for almost anything. Long story short, you just cant go wrong with a Squidoo page so get yours free today!
http://www.squidoo.com/raysgroup

About The Author:

Raymond Noud, network marketer, musician and Gutiar builder. I Also build websites. See mine here: http://www.makemoneyteam.com

4 Tips To a Better Looking Website

By Kaleb Brody

There are many conflicting theories about color and layout of a website, however I would like to list a few rules that will help you improve your website visitor experiences.

I have seen literally hundreds of landing pages and websites that have great sales copy, are promoting quality products, and have a lot of potential to be a great, but the page looks horrible. Today we are going to focus on the readability and layout of a website.

The purpose of a landing page or website is to get your visitors to read what you have to say. Whether you're selling products and services, or providing useful information, you need to be able to effectively communicate with your visitors for them to take the action you desire. That action could be clicking on a link, signing up for a newsletter, or purchasing a product. The size and color of your text play a huge part in communicating your message to your visitors. Having Black Text, on a white background is THE easiest form of text to read.

Using color schemes that clash, or cause the text to be difficult to read will many times cause your visitors to leave your page immediately. If you want to use a different color background or text color, make sure that readability is not negatively affected. Below are a few rules that will help you improve your website.

1. Do not use dark text with a dark background. Dark text on dark background makes it hard to distinguish text from the background color. Thus making your eyes have to focus harder.

2. Do not use text colors that clash with background color. White text on a black background has a "glowing" like affect that makes your text hard to read. Red on blue also creates a negative glowing affect.

3. Do not use large text for your main sales copy or body paragraphs. It is ok to use larger text for links and headlines, but the main text of your page should be Arial Size 2 (12pt). Arial Size 2 is the internet standard.

4. Do not waste the space at the top of the page with unnecessary graphics, flash, or banners that have no purpose. Simply listing the name of your website, or domain name is a very poor use of this prime real estate space. The first fold of your website is the most important space that you have because it is the section of the page that is visible as soon as your page loads. Do not take up this space with unnecessary graphics, flash, or banners. A Strong headline that states the benefit of your product or service is always better than a banner that has no purpose.

If you are struggling with site design or if its taking too much of your time, here's some tools that can greatly help you.

Site Rubix: Not free but well worth the investment. Cost less than most website builders. This website builder enables you to create professional looking websites within 5 minutes, all without any Html knowledge.

DreamWeaver: This software is allows you to build visually appealing websites without Html skills, but may take you awhile to get past the learning curve that the software presents. DreamWeaver is one of the more popular but expensive website builders.

Nvu: It's free, but will take you longer to make a website and generally the site will not look as professional.

Remember, your website serves a purpose, whatever that purpose is make sure your visitors can easily read and understand message. I hope the tips provided above assist you in creating a professional looking website that you can take pride in.

About The Author:

Caleb Caldwell is a full time Internet marketer and web designer. If you're interested in learning more about how you can quickly and easily build a professional website with no Html skills, the be sure you go to http://www.siterubixone.com for more info.

How To Build A Better Website Without Building A Website

By Richard D S Hill

The most important thing to think about, when first thinking about any website, is the user. Like so much marketing websites are, unfortunately, too often developed `inside out' (company focused) rather than `outside in' (customer focused).

All website users have their own reasons and objectives for visiting a site. No matter how targeted any website has to communicate with a wide range of individual users.

To be successful therefore, every site has to give each and every user a thorough but simple presentation of the site's content so that the site achieves your objectives e.g. registrations, leads, sales.

To do this successfully users want:

Simple navigation

Navigation that is clear and consistent.

Probably the worst issue is `lost visitors' - those who are in a maze and don't know where they are in the site.

The site should always allow users to easily return to the home page and preferably get to any page with one click.

Studies have shown that users want to find things fast and this means that they prefer menus with intuitive ranking and organizing and multiple choices to many layers of simplified menus. The menu links should be placed in a consistent position on every page.

Clarity

Users do not appreciate an over-designed site.

A website should be consistent and predictable. For maximum clarity, your site design should be built on a consistent pattern of modular units that all share the same basic layout, graphics etc.

Designing websites that meet their objectives

Everything above is pretty simple, but how do you ensure that you can achieve it?

The answer is website architecture - an approach to the design and content that brings together not just design and hosting but all aspects of function, design, technical solutions and, most importantly, usability.

The distinction may seem academic but imagine trying to publish a magazine using just graphic design and printing whilst ignoring content and editing. It just would not work yet that's what too many people still try to do.

Website architecture

Defining a website using web architecture requires:

- Site maps
- Flow charts
- Wireframes
- Storyboards
- Templates
- Style guide
- Prototypes

This planning saves you (the client) money. The better the site map, flow chart, wireframe, storyboard, templates, style guide and prototype the more time and money you save because it gives the designer who has to do the graphics and the developer who has to do the programming a blueprint.

We are constantly amazed that people who wouldn't think about building a house, car, ship or whatever will still build a website without an architectural plan.

The benefits include:

- Meeting business goals
- Improved usability
- Reducing unnecessary features
- Faster delivery

Site maps

Many people are familiar with site maps on web sites which are generally a cluster of links.

An architectural site map is more of a visual model (blueprint) of the pages of a web site.

The representation helps everyone to understand what the site is about and the links required as well as the different page templates that will be needed.

Flow charts

A flowchart is another pictorial or visual representation to help visualize the content and find flaws in the process from say merchandize selection to final payment.

It's a pictorial summary that shows with symbols and words the steps, sequence, and relationship of the various operations involved and how they are linked so that the flow of visitors and information through the site is optimized.

Wireframes

Wireframes take their name from the skeletal wire structures that underlie a sculpture. Without this foundation, there is no support for the fleshing-out that creates the finished piece.

Wireframes are a basic visual guide to suggest the layout and placement of fundamental design elements on any page. A wireframe shows every click through possibility on your site. It's a "text only" model to allow for the development of variations before any expensive graphic design and programming but one that also helps to maintain design consistency throughout the site.

Creating wireframes allows everyone at the client and developer to see the site and whether it's `right' or needs changes without expensive programming. The goal of a wireframe is to ensure your visitors' needs will be met in the website. If you meet their needs you will meet your objectives.

To create a wireframe requires dialogue. You and your developers talk to translate your business successfully into a website. Nobody knows your business better than you and your
developers should listen to ensure the resulting wireframe accurately represents business. You, however, must answer the questions; questions such as:

- What does a visitor do at this point?
- Where can a visitor go from here?

and ignore questions about what your visitor sees at this point. Sounds easy, but!

Storyboards

Storyboards were first used by Walt Disney to produce cartoons. A storyboard is a "comic" produced to help everyone visualize the scenes and find potential problems before they occur. When creating a film a storyboard provides a visual layout of events as they are to be seen through the camera. In the case of a website, it is the layout and sequence in which the user or viewer sees the content or information.

However, the wireframe provides the outline for your storyboard. Developers and designers don't need to work in a vacuum - the wireframe guides every design, information architecture, navigation, usability and content consideration. Wireframes define "what is there" while the storyboards define "how it looks".

Templates and style guide

Templates are standard layouts containing basic details of a page type that separates the business (follow the $) logic from the presentation (graphics etc) logic so that there can be maximum flexibility in presentation while disrupting the underlying business infrastructure as little as possible.

Style guides document the design requirements for a site. They define font classes and other design conventions (line spacing, font sizes, underlining, bullet types etc.) to be followed in the Cascading Style Sheets (CSS) used to provide a library of styles that are used in the various page types in a web site.

Prototypes

A prototype is working model that is not yet finished. It demonstrates the major technical, design, and content features of the site.

A prototype does not have the same testing and documentation as the final product, but allows client and developers to make sure, once again, that the final product works in the way that is wanted and meets the business objectives.

Now you have built your virtual site it's a lot quicker, easier and cheaper to build the real one.

About The Author:

Richard Hill is a director of E-CRM Solutions and has spent many years in senior direct and interactive marketing roles. E-CRM provides EBusiness, ECommerce and Emarketing and ECRM. http://www.e-crm.co.uk/profile/message170807.html

A Beginner's Guide To the Online Shopping Cart

By Lena Crossan

Want to launch a successful ecommerce business? Having an easy-to-use, reliable shopping cart is a necessity. But what many first-time business owners don't understand is that a shopping cart is only one part of the process. In order to upload a working site that makes money, you'll need a shopping cart and much more! Don't panic. I'll gladly take you through what's required to create a basic ecommerce site.

What Is An Online Shopping Cart?

The term "online shopping cart" is mistakenly used when referring to the entire process visitors go through when reading product descriptions, adding an item to their virtual baskets, checking out and paying for their orders. That is only partially correct.

The shopping cart comes into play when a site visitor chooses to add an item to their basket. According to Wikipedia.com, "The software allows online shopping customers to place items in the cart. Upon checkout, the software typically calculates a total for the order, including shipping and handling charges and the associated taxes, as applicable." That's it.

Until your visitors add an item to their carts, and after they initiate payment, the shopping cart isn't involved. Those functions take additional types of software and accounts. Let me explain.

In the Beginning.

When a visitor types in your URL (also called a domain name or web address), he/she can view your website. The website is what delivers your pictures and product descriptions. It includes the design and any necessary programming to make the basic site function. Perhaps the site uses a content management system (CMS) to serve up your products in a logical way or it may
simply use basic HTML. Either way, once the site design is completed, you are now able to show your products to the world. But that's all. At this point, they can't buy anything. This is where the online shopping cart enters the game.

The shopping cart provides visitors with the ability to create a list of items they want to buy. It stores the items as the shopper continues to browse through your site. The shopping cart can calculate totals, show listings of what's currently saved in the cart and more. When a visitor has finished shopping, two other components come into play: a merchant account and a payment gateway.

Show Me the Money!

In order for a visitor to pay for their items, your site must be equipped with the ability to accept credit cards and the ability to process those cards via the Internet. This requires a merchant account as well as an online payment gateway.

A merchant account is provided by a bank or other institution. It allows you to accept Visa, MasterCard, Discover, American Express and other credit cards as payment for purchases your visitors make. Generally, if you were a brick-and-mortar store, this would be all you needed. However, for ecommerce sites, you must have a way to instantaneously process the cards in real time via the Internet. That requires a payment gateway. Once you have all four elements in play (a website, an online shopping cart, a merchant account and a payment gateway) you can launch your ecommerce site and sell products or services.

Sound complicated? Not really. Because the functions work hand-in-hand, you can find companies that offer complete packages containing all four elements. That makes it simple for you to quickly upload your pictures and content and start receiving orders right away.

The Internet can be an exciting place to earn a living. Before jumping onto the ecommerce playing field, however, do your research. You'll want to find a reputable company to provide these all-important services. If possible, find one organization that offers all the services. Look for a business that has a proven track record of dependability and outstanding support before making your decision.

About the Author:

Lena Crossan is Marketing Manager of GoEmerchant.com that has offered affordable award-winning ecommerce services since 1995. Discover their proven, innovative online shopping cart and other solutions today at http://www.GoEmerchant.com.

Hiring A Web Designer

By George Meszaros

It is very important to find a web design company that understands your online strategy. The company you hire must be dedicated to your business needs. Finding a company that is committed to your success can be challenging. Don't ever hire the first company you interview. Even if you fall in love with the person you speak with you should evaluate other companies. Don't make a decision until you have interviewed at least three design companies.

The company you choose has to appreciate your needs and not the other way around. You hire the web designer to help you create a website that helps you succeed online. The design is not about serving their ego. Their artistic ambitions are only of interest as long as they serve your needs. Don't agree to any technology unless they can prove how it will help you sell more, create more customers, educate your visitors, generate more leads, etc.

Make sure that the company understands your goals. It also helps if they understand your business. When you interview Web design companies ask to see if they know anything about your industry. Find out if they understand the trends in your market. Of course, they don't have to be experts in your area, but it helps if they have a basic understanding of your business.

If you have a service business you are going to have very different needs than if you were an online retailer with 500 products. Web sites for service businesses are usually very rich in content. For example, an accountant's web site may include a large number of articles about accounting advice or tax strategies. A website created for e-commerce is going to be focused on selling products. Such a site is going to be equipped with a shopping cart, a database driven backend solution, online chat, etc.

The functionalities you desire for your website is going to have the greatest impact on expense. A three-page web site that serves as an online business card is going to cost much less than a fully functional e-commerce site. A complex e-commerce site is going to cost significantly more because of the technology required.

About The Author:

Author: George Meszaros with Webene http://www.webene.com

Using Credit Cards And E-commerce On Your Web Site

By Peter Kenny

If you have a web site that you use for business, then you should think about setting up your site to allow people to pay for things using a credit card. If you can get your head around using credit cards and e-commerce on your web site, then you will attract more customers and make your business run more smoothly. Here are some tips on how and why you should use credit cards on your web site.

How to do it?

There are a variety of ways to set up credit card payments on your account. Merchants to use for this include Paypal and CCBill, although there are dozens of firms to choose from. Usually it involves setting up an account and then pasting the correct code provided into your web page. Then customers will be able to click on the button on your web site and send you money using their credit cards.

Good for impulse buyers

One reason why you should accept credit cards on your web site is that it suits the needs of impulse buyers. Someone might visit your site and see something they like, but if they have to contact you or use a lengthy payment method, they might be put off making a purchase. Impulse buyers like to be able to purchase things quickly, and accepting credit card payments allows them to do this.

Making your business international

If you only accept payments by cheque or money order, you might be limiting the customers that you can appeal to. If you allow payment by credit cards then you will make your business more international, because people because people will be able to pay using a credit card from whichever country they reside in. It will also speed up the process of payment, and increase the number of customers that you have around the world.

Methods of accepting credit cards

As previously mentioned, you can accept credit cards on your web site by using a third party merchant who will accept the credit card payment on your behalf. However, you can also accept credit card payments by opening your own merchant account at a bank or financial institution.

Which method to use?

The easiest and quickest method to use is generally a third party merchant, as they can be set up in a few minutes and have very little or no signup costs. However, third party merchants charge much higher transaction fees than if you set up your own merchant account with a bank. If you are dealing with large amounts of money over a prolonged period, it might be cheaper to open your own merchant account. However, if you are dealing with relatively few sales a third party merchant is a good option. Whichever method you choose, it really does pay to employ e-commerce on your web site and accept credit card payments.

About The Author:

Peter Kenny is a writer for The Thrifty Scot, please visit us at
http://www.loansubmit.co.uk/debt-consolidation-loan/ and
http://www.thriftyscot.co.uk/money/what-is-an-iva.html

Avoid Being A Dot-bomb

By Mark Walters

There is very little difference between a dot com success and a dot-bomb is a mixture of several elements taught in grade 9 business courses. Most of the reasons e-commerce businesses fail are amazingly obvious, and commonly overlooked. Of course, hindsight is 20/20.

The first step, and the defining factor for many businesses is, how do we define "e-commerce success"?

There are some common answers:

- The website needs to make a profit

- The business needs to meet the owner's income - passive income - goals

- Who will pay for the product or service?

- Why didn't the visitor buy the product or service from another website?

The last two factors are vital to any e-commerce business success. Not everyone who visits a website want to buy the product. However, thousands of people who never find the website want to buy the product. The key is to find out how those people search the web, what forums they participate in, what newsletters they belong to, where they have their 'private space', and how can you meet their needs.

Customer Service

The #1 reason why e-commerce businesses fail is because the business owner believes that customer service is not important in an ecommerce business. Nothing is farther from the truth. Online customers have a choice. They can buy a product from the guy in their forum or who visits their myspace site, or they can buy from a perfect stranger who cannot be contacted.

Customer service in the www world is built on communication. Free chats, answering questions in forums, holding workshops, free information in blogs, newsletters, and even teleconferences are just some of the ways that people come in contact with the web owner.

There is an unwritten rule that 'there are no returns on the net.' That is why communication is so important. Most e-commerce businesses are not about the product, the information, the or the service. It is about the relationship between the business owner and the customer.

That is why sites like www.myspace.com, www.youtube.com ,

www.communati.com and other large communities are so successful.

Image

Image is part of the customer service. The image shouldn't be condescending or 'I have it all and you need to buy it.' Instead, it should be 'I figured this out and I'll share my information with you.'

The design of the website must look and function with a professional edge. That is why many ecommerce sites are building their sites on mambo.com or Joomla.com platforms, using professional templates. There are other Content Management Systems that help web owners manage their content, forums, blogs, and chat rooms, but these two are the most popular, and easiest for beginners to use.

Target Audience

Most Dot Com utilised the latest technology, built the best websites, and forgot to tell their target audience how to use the site. All sites should have several navigation paths that let users find their way around.

They should also include a FAQ with basic and advanced questions. A full time business could also employ a live chat, or a video tutorial that will help users learn how to use the site. Always include a site map that has direct links to important pages in the site.

The next element should be 'instant' samples. This doesn't need to be a part of the product, but it can be power point presentations. In fact, one strong sale's tool is a MS movie maker slide show of the content in an article, or a power point presentation. This gives extra 'value.' Also, the audio features make it possible to add streaming audio/podcasts to the website adding extra value for the visitor.

However, don't use features that some people do not share. A blatant example of web features that limit users is Javascript and Macromedia Flash. It is also important to make sure the website works in both IE and Firefox. Most of the people in the world do not use Internet Explorer, but instead use Fire Fox.

Payment Gateway

The next factor that needs to be addressed is the payment gateway. Most people are afraid of entering their credit card information into a website. That is why www.paypal.com and
ebay stores are so popular. The webmaster can assure their clients that their information is secure and their money protected.

This is another way that an ecommerce business can put their customer's needs first, and improve customer service, while improving their chances of success.

Customer Power

Ignoring the customer is the number one way to loose future sales. Customers are one of the most powerful marketing tools. Customers tag good websites on technorati and digg. They talk about them in their blogs. They suggest favorite websites and services while chatting with their friends. A happy customer will spread the word ten times faster, and farther, than a $10 000 Pay Per Click campaign.

Learn how to master the skill of web-based customer service. Learn how to make your customers think that your only reason for running a business is to solve their problems. Last, learn to become part of the web community, and you'll protect your business from becoming another dot-bomb.

About The Author:

Mark Walters is a third generation entrepreneur and author. He offers free training and investing videos designed to speed you towards financial independence at
http://www.cashflowinstitute.com/videosignup.htm

25 + Common Website Design Mistakes To Avoid

By Debbie Ray

I'm sure you've seen examples of great websites on the internet - and also examples of really "Bad" websites. First impressions are extremely important - you have about 20 seconds to make that first impression a good one. If you want your visitor to come back you've got to do a lot to impress them in an extremely short period of time.

Many individuals or small business owners often opt to design and build their own websites. Without proper experience or website design background many mistakes are made. If you are a beginner then there are several things you should keep in mind to avoid before designing your website.

Here are several common mistakes which should be avoided when designing your new website.

1. Slow Loading Pages

Problem: Have you ever gone to a website and waited and waited for it to load?

Solution: Optimize your images at a lower resolution to achieve faster loading pages. Keep your page sizes well under 60 KB.

2. Page Layout

Problem: Websites that have the navigation in different places throughout the site. It looks cluttered and unprofessional.

Solution: Be consistent and be organized in your websites layout. Make sure all your web pages look the same and the websites navigation is in the same location on each page.

3. Wild and Crazy Color Schemes

Problem: Have you ever visited a website that has a background with a bright, neon color and can't read the content because the colors are so loud? What's the point?

Solution: Think "easy to read." Avoid dark backgrounds with light colored fonts. White background with black text is best for the general public.

4. Spelling and Grammar Errors

Problem: Spelling and grammar errors just jump off the page.

Solution: Always spell check.

5. Text on the Page

Problem: Most internet users don't read web pages - they scan them.

Solution: Make sure your page is easy to read. Break text into manageable pieces, use sub headings, short paragraphs, highlighted keywords and bullet points.

6. Font Styles and Sizes

Problem: Serif fonts such as Times New Roman are more difficult to read on a computer monitor. Also, text that is too small or way too big are hard to read.

Solution: Use non-serif fonts such as Arial, Verdana or MS Sans Serif for web pages that will be read online. Your page will look much better, more professional, and will be much easier for your visitor to read.

7. Not Enough "White Space"

Problem: Too many words on a web page can be overwhelming.

Solution: Make your page easy to read by breaking the text into smaller, more manageable pieces. Also, use sub-headings and bullet points.

8. Cheesy Music that the User Cannot Control

Problem: Background music on a site that does not fit. Next, not being able to shut it off.

Solution: If you think you need to use music on your website for some reason, then make sure you offer your visitors the option to turn it off, or on, quickly and easily.

9. Poor Layout and Design

Problem: Have you ever been to a website that is simply just "too much"? It's like they are trying to fill every available pixel of space on the entire page.

Solution: Don't overdo it when designing your pages. Just because you can add something doesn't mean you have to. Leave plenty of white space between your text and images.

10. Overly Long Pages

Problem: Ever been to a website with a page that just scrolls down forever?

Solution: Most people will never scan down to the bottom of really long pages. It's better to have several short pages vs. a few really long pages.

11. Non-Standard Links

Problem: You go to a website and aren't sure which words are really links because the link colors have been changed.

Solution: Don't confuse your users. Keep the link colors as they are.

12. Under Construction signs

Problem: Have you ever been to a website and found a page with no content of any type but a big "Under Construction" sign instead?

Solution: Don't use "Under Construction" signs on your website.

13. Didn't Test Your Web Site

Problem: Ever been to a website that just looks like a mess? Maybe you saw text overlapping images, weird alignment, etc.

Solution: Always check to see what your site looks like in multiple browsers and change accordingly before uploading your site to the web.

14. Unclear Navigation

Problem: You don't enjoy broken links, error pages or too many moving objects - neither do your websites visitors. If navigation is too difficult to follow, visitors won't return.

Solution: Make sure that your navigation is easy to read, find and to follow. Also, make sure that it is in the same spot on all of your websites pages.

15. Sloppy Web Site Copy

Problem: Have you ever visited a website with missing words, bad grammar, or it just didn't make sense?

Solution: Always remember, "Content is King" on the internet, so make sure there is plenty of good, focused information for your visitors.

16. Never Updating Your Site

Problem: Ever go to a website that hasn't been changed at all over the last few times that you've visited it?

Solution: You should always update the content on your site frequently.

17. Too Many Clicks

Problem: Have you ever gone to a website, found something you're interested in checking out, and then had to click, click, click before you found the item you were looking for (if you didn't give up first)?

Solution: Don't test the patience of your visitors. Make sure that everything can be found on your site within 3 clicks or less.

18. No Privacy Policy

Problem: No Privacy Policy page is listed on a website.

Solution: Post a Privacy Policy on your website. Make sure that your customers know that you will not share their addresses with anyone.

19. No Company Contact Information

Problem: A company with no address or contact information is not one you necessarily want to give your money to.

Solution: Email addresses or phone numbers are most often seen as contact information on websites, however, having a physical mailing address on your web site adds another key credibility factor.

20. Using Free Web Hosting

Problem: You visit a web page that has a name so long you'll never remember it because it is from one of those free website hosts.

Solution: If you want your internet business to be taken seriously avoid using free web hosting. This all adds to the issue of credibility.

21. Using Free E-mail Addresses

Problem: You visit a website and try to send an email to them, however the email addresses are not associated with the domain name.

Solution: Using a free email address, such as Hotmail, Yahoo or Gmail, is never appropriate for your website. On your website, always use an email addresses associated with your own business domain name.

22. Advertisements

Problem: You've come to a website where the pages are cluttered with a lot of different advertisements.

Solution: A lot of people are using advertisements to earn extra money. That's fine, just don't overdo it.

23. Bad Images

Problem: How many times have you seen a web page with missing graphics files or misshaped images?

Solution: Always optimize your images and use the height and width attributes of the image tag. Additionally, save the files in the right image formats: JPG for Photographs and GIF for artwork.

24. This Website Best Viewed on .....

Problem: This is often seen on many beginner websites.

Solution: Simply don't use this on your website.

25. No Prices

Problem: Websites that don't have product prices listed clearly.

Solution: If you're selling a product on your website, ALWAYS include a price with the item description.

And here's a list of things that you should just avoid, or should not forget, simply because it's the right thing to do, website design-wise. And here they are:

Frames, Hit counters, Orphan pages, Anything "Cutesy", Pop ups, Fancy Fonts, Don't overuse Flash, Avoid Javascript links, Blinking text , Animated GIFs, Missing Meta Tags, Horizontal (sideways) Scrolling, Don't underline or color normal text, Don't forget functional links on your footer, Don't forget about your Marketing Strategies, Don't forget to include anchor text on your links, Never subscribe a visitor for anything without his consent, Don't leave the home page title as "Welcome to Mysite.com", Avoid using all the "Bells And Whistles" simply because you can, Not Taking Advantage of SEO (Search Engine Optimization) on your website.

Whether you have created your own website or are working with someone else on creating your website, I hope all these ideas above will help you build a better website that steadily attracts visitors. If you've never built a website on your own, I hope the tips above help you design the best site that you can and help you to avoid all these issues in the future. Knowledge is critical.

About the Author:

Debbie Ray, owner of http://www.pedigreedpups.com, http://www.the-website-doctor.com, http://www.pedigreeddogs.com and http://www.total-german-shepherd.com is a lifelong animal lover, dog enthusiast and internet business owner. Want to learn how to build a website? Interested in more dog information? Thinking about getting a purebred dog? Interested in the German Shepherd? Promote your dog related website? Check my sites out for more info.

Web Design A Website For All

By Scott Lindsay

How many customers are you losing every day in your ecommerce website? I suppose every business owner expects some customer loss, but did you know you could be losing more customers than you may have realized?

Tim Berners-Lee is credited with creating the Worldwide Web and he always envisioned an online experience that would be useable to all online visitors. This vision included individuals with a variety of handicaps.

While there are web applications that allow vision and hearing impaired visitors to use websites, many site designers do very little to help these individuals navigate their website.

Interestingly one of the key factors that minimize effective use of an ecommerce website design is an over produced website with multi navigational tabs. A growing number of baby boomers and senior citizens are using the web and the use of a site that is difficult to navigate makes the site essentially `off limits' to these potential customers who often leave in frustration.

Consider these financial facts from the U.S. Consumer Expenditure Survey.

* The 50 and older have $2.4 trillion in annual income, which accounts for 42% of all after-tax income.

* Adults 50 and older account for an estimated $1 trillion+ in total expenditures in 2005.

* Consumers 50 and older own 65% of the net worth of all U.S. households.

The demographic for those over the age of fifty find a consumer base with the most disposable income, increased buying power and this demographic often provides an increased level of brand loyalty.

Interestingly television networks have essentially turned their back on this demographic by providing program geared to viewers 35 and younger.

It is possible that web design could benefit by remembering a demographic who may have an interest in purchasing products or services from your website as long as you make sure to provide a means of accessing the website in a way that is attractive yet easily accessible.

Many websites rely on flash design. In a scenario in which you are seeking the age 50+ consumers you may want any flash you provide to be instructional on the use of the site. However, you may be better served by using straightforward text and graphics and by simplifying the steps your customers must use to make a purchase.

"In most [web design] projects, accessibility has fairly low priority because project managers underestimate the number of people who are impacted by design problems." Jakob Neilson

If you can make your web design appealing and easily accessible you will find all your customers being able to maximize the pleasure of the visit and may likely develop into repeat customers.

About The Author:

Scott Lindsay is a web developer and entrepreneur. He is the founder of HighPowerSites and many other web projects. Get your own website online in just 5 minutes with HighPowerSites at: http://www.highpowersites.com. Start your own ebook business with BooksWealth at: http://www.bookswealth.com

How To Make Money Through Your Ecommerce Website

By Wisam Abdulaziz

If you are in the process of setting up an eCommerce website, or of you are interested in increasing the revenue and profits from your eCommerce website, there are some suggestions that you need to keep in mind. There are some helpful tips that will show you how to make money through your eCommerce website both in the short and the long term. This article is designed to provide you with an important overview of tips and pointers that will show you how to make money through your eCommerce website.

Of course, at the heart of understanding how to make money through your eCommerce website is the need for traffic. You absolutely must have high traffic to your eCommerce website if you expect to generate revenue and profit from that venue.

Competition on the Net today is fierce. Therefore, when it comes to learning how to make money through your eCommerce website you need to employ all of the various effective techniques that have been demonstrated successful at increasing traffic to eCommerce website venues. Chief amongst these techniques and practices is search engine optimization or SEO.

In order to master the ability to understand how to make money through your eCommerce website you will want to make sure that the design and development of your eCommerce website results in a venue that is attractive. Consumers from all walks of life naturally are drawn to stores in the brick and mortar world that are nicely decorated and appointed. Similarly, consumers in cyberspace are drawn to those websites that are professional in their appearance, that are - in a couple of words - "nice looking."

Another simple and yet vitally important factor that you need to keep in mind when it comes to how to make money through your eCommerce website is ensure that your eCommerce website completely is user friendly. While it is all well and good to draw traffic to your website, if a potential customer or client finds your website difficult to use, other websites are only a mouse click away.

Yet another factor that you must keep at the top of the list when it comes to how to make money through your eCommerce website is to provide excellent customer service. More business is lost due to less than adequate customer service (as well as technical support as applicable) than anything else when it comes to eCommerce website operations.

About The Author:

http://www.searchfreearticles.com/ and http://www.searchengineoptimizationtoronto.com/

Your Ecommerce Website - How To Gain The Trust Of Prospective Customers

By Wisam Abdulaziz

If you've an eCommerce website you understand perfectly the need to generate a reliable stream of traffic to your venue. Reliable and steady traffic means reliable and steady profits. Of course, there are many factors that come into play when you are dealing with developing and then maintaining a strong traffic flow to your website. Chief amongst these considerations is gaining the trust of prospective customers or clients when it comes to your eCommerce website. Through this article, you will be provided with an overview of tactics and strategies that you can employ when it comes to gaining the trust of prospective customers or clients for your eCommerce website.

Develop and Design an Appealing Site

One of the most important steps that you will need to take in order to gain the trust of prospective customers or clients is to ensure that your eCommerce website is attractive. Consumers naturally are more inclined to put their trust in an eCommerce website that is professional in its appearance. Business is lost each and every day in cyberspace due to the unprofessional appearance of some eCommerce website venues.

Testimonials can be Useful and Helpful

Another method that you can employ to instill confidence and to gain the trust of prospective customers or clients is the inclusion of testimonials from satisfied customers or clients at your eCommerce website. History oftentimes is the best indication of future performance. Therefore, by including testimonials from satisfied customers or clients at your eCommerce website, you will be taking an important and meaningful step in gaining the confidence of prospective customers or clients.

List Affiliations at Your Website

If you are part of any association or organization, you should include those affiliations at your website. For example, if your business is part of a Chamber of Commerce or some sort of recognized Internet organization or association, you would be well served by listing this information at your eCommerce website.

"Contact Us" - Make Sure They Really Can .

Everywhere eCommerce website has a "contact us" section or link at the site. However, it is surprising how often these "contact us" devices, links or pages do not function correctly. You need to make certain that any mechanism that you are using to allow for contact between a prospective customer or client and your eCommerce website actually works. You need to make sure that the "contact us" mechanism is user friendly - that a consumer does not have to jump through a bunch of hoops to connect with you. Finally, you need to make certain that when a prospective customer or client makes contact with you that you respond in a timely manner. This will help to foster a sense of trust between a prospective customer or client and your eCommerce website.

About The Author:

http://www.dirinc.net/ and "http://www.torontourl.com/

Comparing Shopping Cart Software

By Wisam Abdulaziz

If you are in the process of starting a new online retail business one of the more important decisions that you will make pertains to the type of shopping cart program that you end up purchasing. Absent a "good" shopping cart program, your online retail business will not function up to par and will not be as profitable as it might otherwise have the potential to be in the presence of a more effective shopping cart software application. Through this informative article, you will be provided with the tips and pointers that you will need in order to select and implement the sho