The PayPal Punk Purchase

Some days I wonder at people's stupidity and ignorance. Honestly, I could scream right now. Yesterday we had someone place a large order for Search Engine College courses through our PayPal shopping cart. Nothing wrong with that right? No, except that they only paid 0.01 at the checkout, leaving an unpaid balance of $1,174.99. We immediately received a "Fraud Detected" message from our cart system and so I didn't pass the order on to be fulfilled. I sent an email to the purchaser explaining the situation and asking him to complete or cancel the order. No response.

Today, I receive an email from PayPal saying that the purchaser had opened a dispute for the payment made, indicating that they never received the item. Of course they never received the damn item. They only paid 1 cent for a $1,175 order! And they decide to lodge a dispute with PayPal just to be reimbursed the 1 cent they paid? Phleeeaaaze! I refunded the 0.01 and they closed the dispute. But what a complete waste of time. I should bill them an hour's consulting! Sorry to vent, but sometimes a blog is a good way to get these things off your chest.

Aaaah. I feel better now.

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