Q and A: Why has our site disappeared from Google?

Dear Kalena...

I run a small ecommerce website for disabled people in the UK called essentialaids.com and suddenly it has disappeared from Google.

You can't even find its pages when you search for the URL itself. I haven't deliberately done anything underhand to improve rankings so I'm not quite sure why what's happening.

If you can help shed some light on this I'd be eternally grateful because I'm scared stiff and I'm not sure what to do.

All the best,

Alex

Kalena's Answer:

Dear Alex

Don't panic! Your site is still in Google. In fact, Google has indexed 138 pages on your site so far and Googlebot last visited on September 8.

What you're probably experiencing is Google's aging delay for new or re-designed sites. This can result in your site not appearing in the SERPs (Search Engine Results Pages) for any of your target keyword phrases. This is all perfectly normal and part of Google's process for reviewing sites before adding them to the main database.

I'm afraid you just have to wait it out for 6 to 9 months. You can still find your site in the meantime by conducting a domain search in Google.

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